UADreams.com
reviews and complaints

I am writing to express my dissatisfaction regarding technical errors that occurred during the video conference held on 15 June at 16.30. As an active user of your site I believe it is essential to bring these issues to your attention and request appropriate measures to prevent similar problems in the future. I like your site and support team, I enjoyed my trip to Ukraine, but please fix unstable video quality and audio disruptions or tell me if I need to install or fix something from my side. Also I had connectivity issues.

I am from France and I am very happy to meet a beautiful girl through your website. I plan to come to Ukraine (although I have not yet decided when exactly this will happen) and meet the girl in person. I would really like her to learn French and she doesn't mind. I found the service 'Foreign language lessons' on your site in the services section and was very happy. But then I saw that these were English lessons and got upset. Why only English? Don't you have clients who speak other languages? Can I organize French lessons for my girlfriend? Thanks in advance.

I am writing regarding my recent experience with ordering language lessons for one girl from your company. I like your site and appreciate your support, but I believe it is important to bring these concerns to your attention so that improvements can be made and future customers can have a better experience. I have ordered language courses and thought it was Germany language, but my girl has got English lessons, could you check and fix my order please? I trust that you will take my concerns seriously and take appropriate action to rectify the situation. I look forward to a prompt resolution and a satisfactory outcome. Thank you for your attention to this matter.

My girlfriend's birthday is coming soon and I'm looking through the list of gifts that I can please her with. I can say that the choice is large, but I still give preference to original gifts that are not like others, in order to really surprise and please my beloved. Can I choose a gift on the Internet for her, so as not to be tied to your list of gifts?

There was an idea to give underwear, but your site does not have one that I like.

I have recently registered on your site. I like beautiful girls with high-quality photos and videos, real video chats. But I'm wondering why I can't get the girl's contact information for a fee? Some dating sites have this service, and it is very convenient in my opinion. Your support center manager told about your agency’s anti-scam policy, but in my mind you are overprotective and all people themselves should be careful and then you can avoid scam.

Can you still add such an option where a man can pay and get his girlfriend's contacts? It would be great!

I am writing to express my worries regarding the technical errors I have encountered on your dating site. I appreciate help from your support center, but the loading time of the site and its features is really slow sometimes. It often takes an excessive amount of time to load profiles, messages, and even basic functionalities, making the overall user experience tedious and tiresome. In a fast-paced digital world, such delays significantly hinder the flow of video chat and can lead to missed opportunities for genuine conversation. If I have such technical problem from my side only, please help me to fix it, maybe something wrong with my laptop.

Your site is pretty well organized, but I recently missed my girlfriend's birthday and was really upset. It turned out that I did not visit the site for some time, because I was on a business trip. I know the site has a section where you can see which of the girls celebrates her birthday on this day. But it would be cool if I got an email reminding me that my girlfriend is having a special day soon and I can congratulate her. It would be helpful to get advice on what to give as a gift. Thus, I would not have missed this day if I had received such a reminder letter.

My trip to Ukraine was complicated but I am happy to stay here. Very good and speak translation of Olga. I recommend this site and their services. I stay here at CityHotel and I like this hotel because is very comfortable. My girl is the nice woman for a man looking for serious intention for marriage. I wanted to spend 5 days, but it seems I will stay for more days. I don't want to have more contacts with other ladies. Could you inform other girls that I will speak only with my lady and it is not necessary to write me letters.

I really like to chat with the girls on your site, because they are so beautiful! You have great service. I really like the video chat feature. Girls often write mails to me and I am happy to communicate with one of the girls from Kyiv. She has recently sent me a few photo s from her trip to the mountains. I see these photos, but for some reason they are very blurry. I tried to change the screen resolution of the phone, but the quality is still bad. What could be the matter?

I have not corresponded with the girls on your site, because I do not have much time for this. It's very good that you have a free first letter to a girl feature and I can read her reply for free too. It would be great , if not one letter a day was free, but two for example or three. I'm not ready to pay for email credits yet, but the girls are so pretty! I would like to communicate with them more.

I noticed on the site a lot of gifts that men can order for girls. But I don’t understand how you deliver them in wartime? What if the girl lives abroad? The support manager answered my request and said that they could arrange the delivery of sweets for my girlfriend in Poland. How can I be sure that the gift was actually delivered? It's important for me.

I like your site. Thanks to you, I met a nice girl from Rivne. We have been talking for about a year and are going to meet in person. It's good that her city is located in the West of Ukraine and everything is calm there. I am a little nervous, but still determined and will come to Ukraine in the summer. But I have a very important question. Why are there no addresses and phone numbers of your local offices anywhere on the site? I have already searched everywhere, but I did not find the address and phone number of the office in Rivne on the website. How can I find it? How to contact the local manager?

I've joined this agency and met a girl. We spend almost a year communicating through the site. After many emails I wanted to meet her in real life. I've come to Ukraine and we spent a lot of time in Lviv.

My girl and I were able to communicate without problems with the help of the their interpreter. We are planning a meeting in USA now. Just we have a problem with her US Visa, so it would be great if you can help my girl with that. UaDreams is a great agency and I can tell you that everything that was on the website is true.

My girlfriend and I have been texting for a month now and are planning a face-to-face meeting in the near future. I still do not dare to go to Ukraine for obvious reasons. I had an idea to send the girl money for a plane ticket to the United States, but she says that before the first meeting you can not exchange contacts. If not in Ukraine, then the meeting can be organized in Europe. But it would be more convenient for me if the girl flew to me. Why don't you allow to send money to the girls? What is the problem?

I tried video chat for the first time recently. It's very good that I was able to make sure that the girl I'm talking to is real. But I can't figure out why I can't hear her? I have already checked my phone's sound settings and everything is fine. Yes, I see that she is moving and smiling and saying something, I see messages, but there is no sound. How to solve this problem?

I have purchased video conference for 60 minutes via site, but I got video chat credits instead of video conference service via Skype with web camera and microphone. Could you help me please to resolve this problem and arrange video conference in Skype with my girl. Also I have written ticket to support team, so hope to resolve complaint as soon as possible. Thank you!

I can't figure out what's wrong. A few days ago I registered on UaDreams and decided to try the video chat. It's very cool that there are video chats here and you can make sure that the girl is real. The girl with whom I spoke looked like in the photo and she made me very happy. But after a while the chat ended and I couldn't rejoin later. What can be wrong?

I like UaDreams and the service is good, but tell me why my girlfriend did not receive a gift if I ordered it on Friday evening? I thought she'd get it by Saturday. Also I use the video chat service a lot and it's usually fine. But yesterday, the video image disappeared from time to time. Is there any way to fix this problem? How do I know if this is a problem with my internet or with the technical side of the site?

Irina was super in helping my lady and I at our first date in Kyiv… Her personality and translation were friendly and exceptional and a very important point of meeting my lady in Kyiv.

The support and professionalism provided could not be better and I am satisfied with UaDreams company a lot. I have some e-mail credits so it would be great to exchange them for other your services.

I had a wonderful trip in Ukraine. А fantastic girls. Julia is a great interpreter and made communication very easy for me and the ladies. I would recommend friendly and professional branch manager Irina to anyone. Just I have not used all hours of translation service, so it would be great if company can exchange it for video chat credits if it is possible?