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TruGym.co.uk Customer Service Phone, Email, Contacts

TruGym.co.uk
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TruGym.co.uk Reviews 3

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TruGym.co.uk TruGym.co.uk Review: Top-Notch Equipment, Clean Facilities, and Friendly Staff!

TruGym.co.uk is a proper gym, mate! You don't have to wait for ages to use the machines, which is a massive bonus. And let me tell you, the pool and steam room are the cherry on top! I'd definitely recommend this place to anyone looking for a good workout.

The gym is always clean and tidy, and the staff are friendly and helpful. They're always happy to answer any questions you might have and give you advice on how to get the most out of your workout. The equipment is top-notch, and there's plenty of it, so you don't have to worry about waiting around for ages to use something.

The pool is a great addition to the gym, and it's always clean and well-maintained. It's a perfect way to cool down after a tough workout or to get some low-impact exercise in. The steam room is also a great way to relax and unwind after a hard day at work.

Overall, I'd say that TruGym.co.uk is a top-notch gym that's well worth checking out. Whether you're a seasoned gym-goer or a newbie, you'll find everything you need here to get a great workout. So why not give it a try? You won't be disappointed!

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Thank you so much for the review, Robert! We are so happy to hear that we were able to get you taken care of!

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TruGym.co.uk TruGym.co.uk Review: Top-Notch Staff, Clean Equipment, and a Game-Changing Jacuzzi!

TruGym.co.uk is a proper gym, mate! The staff is top-notch, always friendly and helpful. The equipment is always clean, and you can tell they take pride in their gym. And let me tell you, the jacuzzi is a game-changer! It's like a mini-vacation after a tough workout. I highly recommend joining TruGym.co.uk, you won't regret it!

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TruGym.co.uk TruGym.co.uk Review: Unqualified Les Mills Instructor and Poor Customer Service

I've been a member of TruGym.co.uk for a few weeks now and I have to say, I'm not impressed. Don't get me wrong, the equipment is decent for a budget gym, but the classes and management are a different story.

I joined specifically for the Les Mills Combat class on Fridays at 5:30. However, after attending a few classes, I was extremely disappointed. The instructor was not up to par with other Les Mills instructors I've had in the past. I decided to complain about the class and another issue (which I can't discuss due to a legal case), but the gym didn't even bother responding to my complaint.

After doing some digging, I found out that the instructor wasn't even a qualified Les Mills instructor! He admitted that he hadn't done any training in at least 2 years, which explains why the classes were so subpar compared to other Les Mills classes I've taken. Les Mills instructors are required to complete updated training twice a year to remain accredited, so this was a major red flag.

I've requested information from the gym and its director Parm Singh about whether any of the instructors are actually up to date, as required by Les Mills UK. However, after over 20 written requests, they still refuse to give me a straight answer. This leads me to believe that they know their instructors aren't up to date. After presenting evidence about the unqualified instructor, the gym finally cancelled my contract. However, I'm still waiting for a refund and information about the instructors.

If you're looking for a gym with real Les Mills classes and good customer service, I suggest going elsewhere. TruGym.co.uk just isn't worth the hassle.

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Thank you for your kind words, Mike. Please don't hesitated to call us if you need assistance or have any questions or concerns.

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Is TruGym.co.uk Legit?

TruGym.co.uk earns a trustworthiness rating of 88%

Highly reliable. Use their services with confidence, yet trust but verify.

Our conclusion: ComplaintsBoard highly recommends TruGym.co.uk for their strong reputation and reliability. However, it's still wise to weigh the pros and cons and research thoroughly, even if TruGym.co.uk seems completely reliable.

TruGym.co.uk has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

TruGym.co.uk has claimed the domain name for trugym.co.uk for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Trugym.co.uk has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Trugym.co.uk has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Several mixed reviews for TruGym.co.uk have been found on various review sites. While some customers have had positive experiences with the company, others have reported issues with their products or customer service. It's important to read and consider a variety of reviews before making a decision to purchase from this website.

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

About TruGym.co.uk

Screenshot TruGym.co.uk
TruGym.co.uk is a leading fitness center that offers state-of-the-art facilities and equipment to help individuals achieve their fitness goals. The gym is designed to cater to the needs of people of all ages and fitness levels, providing a welcoming and supportive environment for everyone.

The gym boasts a wide range of equipment, including cardio machines, weightlifting equipment, and functional training equipment. The equipment is regularly maintained and updated to ensure that members have access to the latest and most effective fitness tools.

In addition to the equipment, TruGym.co.uk offers a variety of fitness classes, including yoga, Pilates, spinning, and Zumba. These classes are led by experienced and certified instructors who are passionate about helping members achieve their fitness goals.

TruGym.co.uk also offers personalized training programs, which are tailored to the specific needs and goals of each member. These programs are designed to help individuals achieve their desired results in the most efficient and effective way possible.

The gym is open 24/7, making it convenient for members to work out whenever it suits their schedule. The facility is also equipped with modern amenities, including showers, lockers, and a café, making it a comfortable and enjoyable place to work out.

Overall, TruGym.co.uk is a top-notch fitness center that provides everything individuals need to achieve their fitness goals. With its state-of-the-art equipment, experienced instructors, and personalized training programs, it is the perfect place for anyone looking to improve their health and fitness.
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    Jul 10, 2024

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