TravelSmart VIP review: Membership harassment
I have been sending multiple emails to multiple representatives from Travel Smart forover two years begging for termination of my account with understanding that funds I already paid will be lost and I keep getting the same responses telling me that I owe membership fees instead of allowing me to terminate my account. Every time I exchange another email I am being told that I could only cancel within 5 day's of signing a contract while now I have to keep paying or transfer my account. I consider it harassment at this point, because there is no contract i, as a customer, cannot terminate so please, please someone help me stop this insanity and solve this craziness, because after two years I am exhausted.
Desired outcome: Termination of membership
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As of 9/19 I have not received any productive response from Travel Smart, harassing emails, phone calls in Spanish (I do not speak Spanish), and voicemails continue despite my repeated requests to terminate my membership. I am lost as to what I need to do for this business to listen to me and finally react instead of constantly demanding money for services I have not been using for years, and I do not intend to use in the future. I am begging for help; can someone please help me stop this insanity?
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