TravelSmart VIP review: Membership harassment

I have been sending multiple emails to multiple representatives from Travel Smart forover two years begging for termination of my account with understanding that funds I already paid will be lost and I keep getting the same responses telling me that I owe membership fees instead of allowing me to terminate my account. Every time I exchange another email I am being told that I could only cancel within 5 day's of signing a contract while now I have to keep paying or transfer my account. I consider it harassment at this point, because there is no contract i, as a customer, cannot terminate so please, please someone help me stop this insanity and solve this craziness, because after two years I am exhausted.