The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Tradekeyeuro exports fraud

N

Was contacted by Euro Exports from [protected]@hotmail.com re purchasing ongoing shipments of ipods/iphones etc. Was provided with photos and serial no's. Placed order of over $1500aud, never received items, I complained via email and was finally sent 6 ipods not genuine but cheap chinese copies with no memory or function just a case.

Complained to TradeKey.com was told too bad try someone else. They wouldn't even pass on my complaint to the 'actual' company to advise them.

RESOLVED

The complaint has been investigated and resolved to the customer's satisfaction.

  • TradeKey's response · Nov 13, 2018

    Hi Nel,

    Extremely sorry to know the scam happened.
    We tried to find out the profile through the provided email: [email protected] I am afraid there is no seller registered with this email or otherwise the profile might be banned/blocked/deleted due to your report to tradekey.

    However, if you can provide more details about the scammer, we can try our best to assist you in this regard.
    Further, You can now contact us directly via chat option on tradekey homepage.
    All the assistance would be provided on priority.

    Best Regards,
    Tradekey.com

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