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Toronto Pearson International Airport

Toronto Pearson International Airport review: Flight and baggage claims

S
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3:42 pm UTC
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We flew out of Nashville on Friday night, Oct 2, 2026. We had a connecting flight out of Toronto to Halifax which would have put us in Halifax at 2am. I had made a reservation at the hotel on Oct 3 for when our flight landed. The connecting flight was canceled and a new flight left at 8am Oct 3rd. Because of this, we lost $150 and we were stuck at the terminal overnight. There was ONE bench seat in the whole airport. Why? Since they continually screw people over, why not provide some comforts? The seats are made so that no one can lay in them either.
And then there's the lying baggage claim guy. We went to get our bag and he said no worries. It will follow us to Halifax and refused to get it. We landed in Halifax around am. Our bag was STILL IN TORONTO. It arrived at pm. We were supposed to have been half way to Bangor Maine by 3pm! If I can help it, I will never fly Air Canada again. EVER.

Desired outcome: I would like to be compensated for the $150 I lost on the hotel that I was forced to miss.

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