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TopHairWigs

www.tophairwigs.com

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TopHairWigs Complaints 10

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2:41 pm EDT
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TopHairWigs Disappointing Experience with TopHairWigs: Poor Quality, Long Wait, and No Refund

I gotta say, I was pretty disappointed with my experience with TopHairWigs. I shelled out over a hundred bucks for a wig and had to wait a whole two months for it to arrive. When it finally did, it came in a plain box with no paperwork and honestly looked like roadkill. The quality was super poor and definitely not worth the money I spent. I was really hoping to get a refund, especially since their website says it's possible, but they straight up refused. Not cool, man. To top it all off, I did some digging and found out that this company is based in China and I'm not even sure if they're registered. So yeah, I definitely wouldn't recommend using TopHairWigs.

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2:23 pm EDT
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TopHairWigs Terrible Customer Service and Low-Quality Wigs: My Experience with TopHairWigs

I gotta say, the customer service at TopHairWigs is straight up terrible. Like, I'm talking rude, unhelpful, and just plain dismissive. They wouldn't even let me cancel my order, which is just ridiculous. And don't even get me started on the wig itself - it was total garbage. Now I'm stuck trying to return this thing and it's just a whole big mess. Honestly, I wouldn't recommend this place to anyone. Save yourself the trouble and go somewhere else.

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12:40 pm EDT
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TopHairWigs TopHairWigs: A Disappointing Experience - Paid ?102.00 for a Wig I Never Received

I'm so disappointed with TopHairWigs. I paid ?102.00 for a wig that I never received. It's just rubbish! I tried to get in touch with them, but no response. It's just crap! They took my money, and I'm not a happy person right now. They shouldn't take money from people if they can't deliver the goods. I'm a very unhappy customer right now, and I demand a full refund. Thank you.

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Is TopHairWigs Legit?

TopHairWigs earns a trustworthiness rating of 78%

Reliable, but always remember to protect your data.

Our conclusion: ComplaintsBoard's review suggests TopHairWigs is generally legitimate and safe for transactions. However, with a resolved complaints rating of 0% we recommend that you stay careful. Before interacting with TopHairWigs, take the time to review customer feedback and the approach to resolving complaints.

Tophairwigs.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Tophairwigs.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

TopHairWigs as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

Tophairwigs.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • TopHairWigs's complaint resolution process is inadequate and ineffective. The support team lacks customer service skills, training, and resources, resulting in only 0% of 0 complaints being resolved.
  • The website belonging to TopHairWigs has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
  • We conducted a search on social media and found several negative reviews related to TopHairWigs. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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TopHairWigs TopHairWigs: A Disappointing Experience with Fraudulent Practices

I gotta say, I'm pretty disappointed with TopHairWigs. Every time I try to order from them, they send me a tracking number that doesn't even work! And this last time, they told me my item shipped but couldn't give me an updated tracking number. What kind of nonsense is that? And to top it all off, they won't even respond to my emails. I mean, come on, how hard is it to send a quick message back? It's been weeks and I still haven't gotten my money back. This is just straight up fraud, and I'm not gonna stand for it. I'm thinking about making a police report against these guys. Don't waste your time or money with TopHairWigs.

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TopHairWigs Disappointing Experience with TopHairWigs: Incorrect Shipping and No Response from Seller

I recently made a purchase on TopHairWigs (tophairwigs.com) for a Nairobi relaxer. I was excited to receive my product and eagerly awaited its arrival. However, when I received my invoice, I noticed that my shipping information was incorrect and my item was forwarded to the wrong address. This was quite frustrating as I have never had any issues with my address before.

I immediately contacted USPS to see if they could help me with the situation. They advised me to contact the seller directly. Unfortunately, there was no contact phone number available on the website, which made it difficult to get in touch with them. I tried emailing them, but I have yet to receive a response.

Overall, I am extremely disappointed with my experience on TopHairWigs. It seems like a scam and I will not be purchasing from this site again. It's a shame because I was really looking forward to trying out the Nairobi relaxer, but now I am left with a bad taste in my mouth. I would not recommend this site to anyone looking for quality hair products.

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TopHairWigs TopHairWigs Review: Disappointing Product and Poor Customer Service

So, I bought a wig from TopHairWigs for almost ?200. I was so excited to get it, but it took weeks to arrive. When it finally did, I was so disappointed. The wig was not the style or color that I ordered. It was so ugly, I couldn't believe it. I tried to talk to the company about it, but they were not helpful. I even threatened to get Trading Standards and a solicitor involved, but they still only offered me a 25% refund. I would not recommend this company to anyone. It's a total joke.

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TopHairWigs Terrible Experience with TopHairWigs: Wrong Color and Unhelpful Customer Service

I recently purchased a wig from TopHairWigs and unfortunately, I received a different color than what I had ordered. The customer service was not helpful at all and I was extremely disappointed with the whole experience. It was the worst experience I have ever had with an online purchase. I had to resort to contacting Paypal to get justice for my purchase. If you are considering buying from this website, I strongly advise against it. You will definitely regret it. It is important to note that this website is based in China, not the UK. If you are outside of the UK, returns can only be made through Royal Mail. This was a lousy experience from start to finish and I want to warn other buyers to beware.

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TopHairWigs TopHairWigs Review: Poor Quality and Terrible Customer Service

I recently made a purchase from TopHairWigs and unfortunately, my experience was not a positive one. I ordered a human hair wig on February 20th, 2019 and just received it this week. As someone who is battling cancer, I was really looking forward to receiving a high-quality wig that would make me feel confident and beautiful. However, what I received was far from that.

Firstly, the wig I received was not made of human hair as I had ordered. Instead, it was made of synthetic material and the quality was very poor. I paid ?112 for this wig, which is a lot of money for something that is not even what I ordered. When I contacted TopHairWigs to express my disappointment, they tried to sell me other wigs that were even more expensive.

When I insisted on a refund, they offered me a measly ?10 and claimed that the wig was hand-made, which was supposed to justify the poor quality. This was a complete joke and I would not recommend anyone to purchase from TopHairWigs. Their products are not what they claim to be and their customer service is terrible. Save your money and look elsewhere for a better quality wig.

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TopHairWigs Terrible Experience with TopHairWigs: Unhelpful Customer Service and Poor Quality Product

I had a really bad experience with TopHairWigs. I tried to cancel my order within 48 hours, but they wouldn't let me. I was really disappointed because I thought they would be more understanding.

Then, when I finally received my wig after over a month, it was nothing like the picture. It was itchy and didn't fit properly at all. I was really upset because I had been looking forward to wearing it for a special occasion.

When I tried to return it, they wouldn't give me the return address or a refund. They kept trying to convince me to keep the wig or buy a different one. It was really frustrating because I just wanted my money back.

Overall, I would not recommend TopHairWigs to anyone. They were really difficult to deal with and didn't deliver on their promises.

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TopHairWigs Beware of Tophairwigs: A Scam Website That Will Take Your Money and Leave You with a Terrible Product

This website, Tophairwigs, is a complete scam! I can't believe I fell for it. I thought I was safe using Paypal, but they didn't protect me at all. The reviews I read were all true. The wig I received was completely unfit for purpose and not at all as described. And when I tried to contact customer service, it was a nightmare. They were completely unhelpful and rude.

I did some research and found out that Tophairwigs, Urhair, and ***@gmail.com are all connected. But there are no addresses or telephone numbers listed anywhere on the website. That should have been a red flag for me.

I strongly advise against using this website. They will take your money and leave you with a terrible product. And even though they are clearly in breach of The Consumers Rights Act 2015, Paypal did not protect me. I'm now following the advice of Which and seeking help from the Financial Ombudsman Service.

In the future, I will only buy wigs from my usual honest retailer who has a telephone and a UK address. It's just not worth the risk to save a few pounds.

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Overview of TopHairWigs complaint handling

TopHairWigs reviews first appeared on Complaints Board on May 27, 2023. The latest review Disappointing Experience with TopHairWigs: Poor Quality, Long Wait, and No Refund was posted on Jun 14, 2023. TopHairWigs has an average consumer rating of 1 stars from 10 reviews. TopHairWigs has resolved 0 complaints.
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  1. TopHairWigs Contacts

  2. TopHairWigs phone numbers
    +1 (516) 302-3612
    +1 (516) 302-3612
    Click up if you have successfully reached TopHairWigs by calling +1 (516) 302-3612 phone number 0 0 users reported that they have successfully reached TopHairWigs by calling +1 (516) 302-3612 phone number Click down if you have unsuccessfully reached TopHairWigs by calling +1 (516) 302-3612 phone number 0 0 users reported that they have UNsuccessfully reached TopHairWigs by calling +1 (516) 302-3612 phone number
  3. TopHairWigs social media
  4. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 07, 2025
TopHairWigs Category
TopHairWigs is ranked 78 among 159 companies in the Hair Care category

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