The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Time LifeScam and lies

I ordered music from time life a while ago for my husbands birthday which we received on 3/9/09. Today in the mail I received another packet stating that they billed my account and if I don't like the music I can send it back.
I remember the recording going on and on about other offers[automated ordering service]i then hang up and left it there. Now time life is saying I did agree to this offer, which I did not. After hearing the 2nd and 3rd offer for over 10min, I had to end the call cause I wasn't sure how many more offers there would be, that I have to decline.
I told the guy that if I buy something from home furnitures and they had it in their fine print, they can just send a plasma TV or any other piece of furniture to me.

This has to stop. We have to have a say in whether we want to listen to more offers. I would like to see that the fine print on upcoming orders to disappear or be upfront.

Responses

  • Ch
    Chelle chell Apr 28, 2018

    I've seen the commercial and to me it doesn't make sense. Why pay for music that a person can easily download to anything they have in their possession. Hello, we are in the technology era so this advertising is a complete waste of airspace

    0 Votes
  • Ho
    Honest Citizen 1 Apr 22, 2010

    Time Life is notorious for making an attractive offer for music or DVDs, only to hit you after you receive the initial order. I am totally fed up with Time Life since they just ignored my express instruction to terminate my account after finding out that they intended to send me additional music CDs on a monthly basis that I absolutely did not authorize. I found out today that my credit card was billed $30.98 additionally and when I called, the stooge on the phone explained to me that I could send it back and receive a refund. That's fine, except that it never should have happened in the first place. The stooge went on to tell me that the information about Time Life sending me additional CDs that I did not authorize was explained on the invoice I receieved with my original order. Well... that's a fine time to inform me --- AFTER I receieved the order!!!

    Beware of Time Life and if you don't want to be bothered with nusance merchandise that you must return on a monthly basis, especially since Time Life simply ignores your pleas to cancel the account. What a rip-off. Time Life should be sued!!!

    0 Votes

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