FALSE ADVERTISING. They said the venue was almost sold out and charged me ~$240 a ticket x 4 when the ballet was barely sold of tickets all less than $82. Tried to call but after entering data they said I didn't have a valid phone number to let the call through. I entered the chat line within an hour, accused them of overcharging for unsold venue and they refused to cancel my tickets. They refused saying the transaction was made with a third party immediately but didn't charge my credit card until the next day. They sent me harrassing emails to down load the tickets for days. I continued to fight with "chat", no name of a person, no address and unreachable phone number, for weeks. then they said to download the tickets in someone else's name.
I cancelled my credit card, requesting a new one from my bank, fearing they would use it elsewhere again. I filed a dispute with my credit card for false advertising, reported them to the Federal Online Fraud site. I don't believe there is a third party. I think they prey upon people who get on their website by accident looking to buy from the venue instead.
Better business has a long list of complaints from this company. Sure wonder where all the money goes.
Recommendation: AVOID THIS SITE. YOU PROBABLY WON'T FIND THE REVIEWS WHEN ORDERING. I HAD TO LOOK TO FIND THIS SITE TO PUT IN A REVIEW. BAD BUSINESS THAT RIPS OFF HARD WORKING PEOPLE