TheNerds.Net reviews and complaints
Product Inventory Misrepresentation
Found the best price on a Digital Camera that I needed by Friday, purchased online from Nerds.net on Saturday. They called me on the phone Monday P.M. to verify order? Said they had a lot of fraudulent purchase attempts for this particular product. but everything was fine now and would ship Tuesday. Wednesday the money finally cleared my account just before they emailed me and told me they would be issuing a refund in 3 to 5 business days because it was back-ordered. They didn't know this before they took my money? Most everyone else seems to warn you first. This item was advertised $50 cheaper than any where else on the web.
Bait and switch
I followed a link from mysimon.com to thenerds for a deal on Office 2011 for MAC. I bought the Home and Business version at the best price I could find on the web. Unfortunately when I received the product weeks later it was the Spanish version from Puerta Rico (now I know why it was cheap). I contacted them and they refused to do anything and then ignored me when I emailed again. I called their support line and they put me on hold and never picked up. NEVER buy anything from them - its a SCAM.
All I have been hearing are bad things about this company they have many complaints to the BBB
Ordered some laptops which were marked down to a good price. Credit card went through, orders processing, and then they marked the prices back up and cancelled my order because "none were in stock". But now that they have the prices back up 5 minutes later there are magically 5 in stock. Customer Service never got back to me about the issue. All I have been hearing are bad things about this company they have many complaints to the BBB. I would 100% stay away.
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