CB Online Shopping Foam Factory Complaints #2-21

Foam Factory review: not order, no refund

Nebelung of US

Mar 13, 2014 5:02 am UTC

I bought mattress from the website www.thefoamfactory.com. The seller charged me on the same day and provided the confirmation email with the tracking number. I decided to check the number and it turned out that my order wasn’t shipped. I contacted the customer services and they told me to wait 10 days. After 2 weeks, they still haven’t shipped the order. I cancelled the order, but the seller continued to keep silence. I wonder if there are other people, who had the same experience. Can you provide any good piece of advice?

Keywords:

cancelled charged confirmation email customer services mattress order seller shipped tracking number website

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Foam Factory Contacts

Foam Factory phone numbers

+1 (586) 627-3626

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+1 (586) 265-2386

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Foam Factory emails

thefoamfactory@comcast.net

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Foam Factory address

17500 23 Mile Road, Macomb, Michigan, 48044, United States

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May 27, 2026