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The Wheel Connection Customer Service

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Complaints19
Pending0
Resolved0
2532 S Luster Ave.
Springfield
Missouri
United States - 65804

Customer Support Phone Numbers

Mon9:00 AM - 7:00 PM
Tue9:00 AM - 7:00 PM
Wed9:00 AM - 7:00 PM
Thu9:00 AM - 7:00 PM
Fri9:00 AM - 7:00 PM
Sat9:00 AM - 7:00 PM
Sun9:00 AM - 7:00 PM
Plus

The Wheel Connection Complaints & Reviews

The Wheel Connection / Not very on top of their game

Of
Feb 28, 2011

BBB says the company is Out of Buisness. They aren't the Website is still running and I purchased a Wheel from them on February 24th. It is now Fubruary 28th. However it says 53 complaints in the last 3 years which dropped from something like 126. It says on BBB, Out of Busine...

the wheel connection springfield mo 65807 / fraudulant business 'DONT EVER GIVE THESE PEOPLE YOUR INFORMATIO&

Ro

I am the manager of an auto repair facilty. I had a truck come into my shop last month for repairs, so happens it had a DRIV BLIZT wheel on it. I googled & found this websight, placed my order & was told it would ship out & I would receive a tracking number. I thought it to be odd when I...

The Wheel Connection / customer service

Bi

I ordered a set of Dale Jr Cannon rims on 7./27/09 never received any tracking number. On 8/7/09 I decided to try and call the wheel connection to receive my tracking number or the status of my purchase as they charged my credit card. I was put on hold for hours only to be disconnected...

The Wheel Connection / Fraud

Ma

I've just submitted a complaint against The Wheel Company in error. I sincerely apologize for the mistake. It should have read "The Wheel Connection". I had wanted to attach a street view photo of this so called operation but for whatever reason, it's not working. If anyone ha...

The Wheel Connection / Poor service

Sc

I ordered a wheel in November of 2008. I recieved the invoice by email the next day. The information about the wheel was incorrect on the invoice. I called and had it fixed so they would ship the correct wheel. It's now May 22 2009 andI have no wheel and no refund. They have admitted that...

The Wheel Connection / Fraudulant

Ch

I ordered a rim from this company on June 16, 2008. I was emailed an invoice the following day. A couple of days later I noticed my credit card had been charged for the rim, but I hadn't received a tracking number. I called the following day to confirm it had been shipped. I was told...

Wheel connection/1stoprimshop.com, Wheel Affiliates / Fraud

Or

I had the same exact problem as everyone else here... NO LIE! I was charged $1180 for rims they said were in stock, called back later to see where the rims were or to get a tracking number i was told they werent in stock so they had ordered them but their wharehouse was closed so i would...

The Wheel Connection dba Wheel Affiliates / Internet Fraud

Ma

I just thought I would warn everyone, I see there are a lot of complaints against The Wheel Connection and it seems that they have changed their name to The Wheel Affiliates. Do not do business with these people, they are fraudulent liars. I ordered a pair of wheels over 3 months ago, paid...

The Wheel Connection / ordered - no wheel - no refund

Ma

My 17 year old son purchased a wheel, they told him they needed to find it in one of the many warehouses they own. Now they do not have it in stock and are failing to send a refund of $532.50 that we have been promised for 5 weeks now. I have called everyday last week and this week of Oct...

The Wheel Connection / Bad Business!!!!!

Sc

I ordered Damani Tech 5's in February 2008 from Wheel Connection. Mike advised me I would have them in just a few weeks. Well in a few weeks later I got 1 rim... thats right 1... and it was a TIG rim.. not a Damani. I looked them up and it was the same style but a cheaper rim. So they...

The Wheel Connection / Wrong product-Terrible service

Jo

It's not necessary to lay out my own nightmare dealing with The Wheeel Connection and the owner Michael Brochman. On the other hand, I'm out more than a grand and I'm sure there are countless others screwed up and down by them. So, the question is: What do we do with thi...

The Wheel Connection / No product / charged restocking fee!

Ch

I had placed an order with the WheelConnection.com over the phone using my American Express card. I ordered qty-4 Damani Champ wheels Hyper Silver 18". They told me they were in stock and took my credit card info. After waiting a week and receiving no email confirmation I called up and...

The Wheel Connection / Refund refusal!

Ri

Upon contacting the Wheel Connection for tracking information (which should have been available at the time of my order 12/26/07) I found out that as a result of paint peeling off of the wheels I'd ordered, they [the wheels] had been recalled, and sent back to China. The Wheel...

TheWheelConnection.com / FRAUD

Ro

I ORDERED A WHEEL FROM THIS COMPANY. AFTER NOT RECEIVING IT, THEY INFORMED ME IT WAS A DISCONTINUED WHEEL. THEY CHARGED MY CREDIT CARD ANYWAY, AND NOW WON'T CREDIT MY CARD. AFTER READING THE OTHER COMPLAINTS IT ALL MAKES SENSE. THIS COMPANY IS DEFINATELY FRAUDULENT. MIKE BROCKMAN, THE...

TheWheelConnection.com / Scam company!

Mi

The Wheel Connection is hands down the worst company that I have ever made the mistake of purchasing an item from. If you look into the Better Business Bureau on these guy there are somewhere in the neighborhood of 172 complaints. A not recommended rating from the BBB is basically 1 or 2...

The Wheel Connection / Unauthorized bank withdrawals!

Da

I bought wheels from TheWheelConnection.com then called and canceled within 4 hours. The person who answered the phone said "no problem, the charge hasn't been processed and won't". It was charged, as well other fraudulent charges. It's been nothing but a headache trying...

The Wheel Connection / Wheel Connection is a joke!

Lm

Do not order from the wheel connection. I ordered a wheel/tire package from them. they sent the wrong width of rim, with the wrong offset, and the wrong tires. They are impossible to get a hold of...and if you reach someone they put you on hold until they hang up on you. Salesperson...

TheWheelConnection.com / Do not order from TheWheelConnection.com - they are terrible!

Do

I totally agree that they are a bad business to deal with. I ordered wheel from them on December 21, 2006. As of today, January 12, 2007. I have not received them. It is very difficult to get them on the phone. When I do they only have excuses. I had to do over again I would order from...

The Wheel Connection / TheWheelConnection.com - bad business to deal with!

Cm

I purchased a wheel and tire package from the www.thewheelconnection.com They have been a nightmare to deal with . They ruined the tires they mounted by ripping the bead seals and as a result the tires leaked air, and I've had them pop off rim because of it. They were paid and I got...