Menu
Write a review
File a complaint
The UPS Store

The UPS Store review: rude and knowledgeable staff

G
Author of the review
5:49 pm UTC

I visited the UPS store at 1874 Catasaqua Road (store number 4651) On July 16, 2019. I simply went to drop off a pre paid package. Unfortunately an employee named Sammy there is rude and unknowledgeable with package protocol. He was requesting a safety data sheet for a product that had no hazardous markings on the Box. I informed him i didn't need an sds sheet as I am very well versed in shipping protocol and actually have a hazardous material account with UPS. He got very upset and scanned the package but had me wait outside until the UPS driver showed up. This is truly unbelievable that UPS and their franchises do not train personnel to treat customers with respect and give them training to do their job responsibly. Stay away from this store or you will be driving your packages to the main hub because they are clueless with package protocols.

0 comments

Add a comment

More The UPS Store reviews & complaints

The UPS Store - awful experience 29
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
The UPS Store - fraud and scam 7
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
The UPS Store - I will never do business with ups, the ups store, or mail boxes etc again! 6
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
The UPS Store - live scan fingerprinting
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
The UPS Store - bad service 4
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
The UPS Store - damage and theft
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
View all The UPS Store reviews and complaints