CB Mail and Package Delivery The UPS Store Complaints #122-141

The UPS Store review: Customer service rude

dreamer girl of Mount Airy, US

Jul 31, 2019 1:08 pm UTC

?‍♀️ such a bad experience while ago at our small ups store! The owner has always been so nice but not today wow! I go in to ship packages back to amazon they scanned everything and her son working the front gave me the price to pay for wrapping them together my packages. Well I thought he said $70.19 I said $70.19 I might as well keep them and wrap myself. He said I done printed the slips. His mom (the owner says to me) i'm not wrapping them for free! I replied nicely and said I don't expect you to! I told husband that's crazy ill just take them. Myself and wrap them? the owner looked at me again amd said very loudly and rude well i'm not wrapping them for free for you! Geeeeezzzz! She raised her voice at me very loudly 3 times saying the same thing! I mean clearly lady I heard you the first time! Why are you being so rude today don't take your problems and issues out on your customers! It was clearly a misunderstanding when the boy quoted me the amount and all you both had to do was tell me the price again! Omg can I catch a freaking break today!
Well all I can say you lost my business and I will be going to staples for now on.
Ups teach your people to be more respectful

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+1 (800) 742-5877

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UPS Customer Service

+1 (800) 789-4623

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The UPS Store Customer Service

+1 (858) 455-8846

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+1 (877) 462-3622

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The UPS Store Corporate Retail Solutions

+1 (858) 455-8800

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+1 (888) 843-8771

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tm@upsstore.com

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6060 Cornerstone Court West, San Diego, New York, 92121-3795, United States

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