Menu
Write a review
File a complaint
The UPS Store

The UPS Store review: lack of comitency or malpractice ( 1 comment)

S
Author of the review
11:36 am UTC
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

i took an important letter to the ups store and had it noterized so i could track the letter. they never recorded or put the tracking# on my letter. Hello readers, Recently I went to the ups store next to the bagle store on longly and s. mcCarren to have a letter noterized because it was a card that i had put money in. I believed that by having a tracking# on the letter, these mail steelers would not touch this letter because it had a tracking#. Well to my surprise, the ups store charged me to have it noterized, but they didnt record the noterization in their log, where the mail carrier enters the tracking number in and then the letter can be tracked. I went into the store when the tracking # didnt work for the 3rd day in a row and thats how i found out that the noterization that i payed for was never put on the letter. Personally i dont know if the letter ever made it out of the ups store. I have my suspicions with some of the employees at this branch steeling my letter because it was a hallmark card with cash wieght in it. So i complained to the sales rep who noterized my letter, and he gave me back 2 dollars for the sending fee and the noterization that i never got. Now im left with a missing letter with 50 dollars in it that never got delivered and it is all due to the ups stores incompitency to do thier job right. I have pictures of the mail before i sent it, so im hoping that this will help my case further. It is wierd, i orriginally had the feeling not to send in regular mail because i felt like it would get lost, but i probably would of had a better chance of that letter making it if i had just put it in the mail box. A buisness that runs off mail and says they can noterize letters, yet i lost about 55 dollars and wasted my time because the employees cant do a noterization deserves not to be in buisness. Or a rehireing of employees who are compident to do their job

View 0 more photos
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

1 comments
Add a comment
E
E
Endel
Seattle, US
Send a message
Jan 26, 2010 4:34 pm UTC

First of all - sending CASH is a FEDERAL OFFENSE!
Secondly, did you send your Letter using UPS or USPS (Postal)? $2.00 for sending it? that means just regular First class!
There is NO Tracking for Post Office services...all UPS Tracking start with 1z...
Whaooooooooo...I am amazed!

More The UPS Store reviews & complaints

The UPS Store - awful experience 29
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
The UPS Store - fraud and scam 7
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
The UPS Store - I will never do business with ups, the ups store, or mail boxes etc again! 6
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
The UPS Store - live scan fingerprinting
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
The UPS Store - bad service 4
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
The UPS Store - damage and theft
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
View all The UPS Store reviews and complaints
  1. The UPS Store Contacts

  2. The UPS Store phone numbers
    Click up if you have successfully reached The UPS Store by calling +1 (800) 742-5877 phone number 0 0 users reported that they have successfully reached The UPS Store by calling +1 (800) 742-5877 phone number Click down if you have unsuccessfully reached The UPS Store by calling +1 (800) 742-5877 phone number 0 0 users reported that they have UNsuccessfully reached The UPS Store by calling +1 (800) 742-5877 phone number
    UPS Customer Service
    Click up if you have successfully reached The UPS Store by calling +1 (800) 789-4623 phone number 0 0 users reported that they have successfully reached The UPS Store by calling +1 (800) 789-4623 phone number Click down if you have unsuccessfully reached The UPS Store by calling +1 (800) 789-4623 phone number 0 0 users reported that they have UNsuccessfully reached The UPS Store by calling +1 (800) 789-4623 phone number
    The UPS Store Customer Service
    Click up if you have successfully reached The UPS Store by calling +1 (858) 455-8846 phone number 0 0 users reported that they have successfully reached The UPS Store by calling +1 (858) 455-8846 phone number Click down if you have unsuccessfully reached The UPS Store by calling +1 (858) 455-8846 phone number 0 0 users reported that they have UNsuccessfully reached The UPS Store by calling +1 (858) 455-8846 phone number
    The UPS Store Media Relations Inquiries
    Click up if you have successfully reached The UPS Store by calling +1 (877) 462-3622 phone number 0 0 users reported that they have successfully reached The UPS Store by calling +1 (877) 462-3622 phone number Click down if you have unsuccessfully reached The UPS Store by calling +1 (877) 462-3622 phone number 0 0 users reported that they have UNsuccessfully reached The UPS Store by calling +1 (877) 462-3622 phone number
    The UPS Store Corporate Retail Solutions
    Click up if you have successfully reached The UPS Store by calling +1 (858) 455-8800 phone number 0 0 users reported that they have successfully reached The UPS Store by calling +1 (858) 455-8800 phone number Click down if you have unsuccessfully reached The UPS Store by calling +1 (858) 455-8800 phone number 0 0 users reported that they have UNsuccessfully reached The UPS Store by calling +1 (858) 455-8800 phone number
    Head Office
    Click up if you have successfully reached The UPS Store by calling +1 (888) 843-8771 phone number 0 0 users reported that they have successfully reached The UPS Store by calling +1 (888) 843-8771 phone number Click down if you have unsuccessfully reached The UPS Store by calling +1 (888) 843-8771 phone number 0 0 users reported that they have UNsuccessfully reached The UPS Store by calling +1 (888) 843-8771 phone number
    Shop Online Customer Service
    More phone numbers
  3. The UPS Store emails
  4. The UPS Store address
    6060 Cornerstone Court West, San Diego, New York, 92121-3795, United States
  5. The UPS Store social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 17, 2026
  7. View all The UPS Store contacts
The UPS Store Category
The UPS Store is ranked 5 among 19 companies in the Mail and Package Delivery category