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The UPS Store

The UPS Store review: lack of comitency or malpractice

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Author of the review
11:36 am UTC
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The complaint has been investigated and resolved to the customer’s satisfaction.

i took an important letter to the ups store and had it noterized so i could track the letter. they never recorded or put the tracking# on my letter. Hello readers, Recently I went to the ups store next to the bagle store on longly and s. mcCarren to have a letter noterized because it was a card that i had put money in. I believed that by having a tracking# on the letter, these mail steelers would not touch this letter because it had a tracking#. Well to my surprise, the ups store charged me to have it noterized, but they didnt record the noterization in their log, where the mail carrier enters the tracking number in and then the letter can be tracked. I went into the store when the tracking # didnt work for the 3rd day in a row and thats how i found out that the noterization that i payed for was never put on the letter. Personally i dont know if the letter ever made it out of the ups store. I have my suspicions with some of the employees at this branch steeling my letter because it was a hallmark card with cash wieght in it. So i complained to the sales rep who noterized my letter, and he gave me back 2 dollars for the sending fee and the noterization that i never got. Now im left with a missing letter with 50 dollars in it that never got delivered and it is all due to the ups stores incompitency to do thier job right. I have pictures of the mail before i sent it, so im hoping that this will help my case further. It is wierd, i orriginally had the feeling not to send in regular mail because i felt like it would get lost, but i probably would of had a better chance of that letter making it if i had just put it in the mail box. A buisness that runs off mail and says they can noterize letters, yet i lost about 55 dollars and wasted my time because the employees cant do a noterization deserves not to be in buisness. Or a rehireing of employees who are compident to do their job

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Endel
Seattle, US
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Jan 26, 2010 4:34 pm UTC

First of all - sending CASH is a FEDERAL OFFENSE!
Secondly, did you send your Letter using UPS or USPS (Postal)? $2.00 for sending it? that means just regular First class!
There is NO Tracking for Post Office services...all UPS Tracking start with 1z...
Whaooooooooo...I am amazed!

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