CB Auto Parts and Repair Stores The Pep Boys Complaints #42-61

The Pep Boys review: Wheel alignment

Sky Escobar of Austin, US

May 15, 2023 9:30 am UTC

Verified customer

I took my car into pepboys for a wheel alignment. When I left pepboys I noticed that my car began to drift. I thought nothing of it. I've continued to drive my car with the drift and now it has began to fishtail. I talked to a mechanic and upon his inspection he informed me that the steering, drifting and fishtailing was a direct result of a bad wheel alignment. I believe that because pepboys saw that I had a free coupon for a free wheel alignment that they just decided to rush through it. Another issue I've noticed since the alignment was the extreme shaking of the car. I am afraid to drive my car and don't know what to do at this point

Desired outcome: Fix the bad alignment with a proper 4 wheel alignment.

The Pep Boys - Wheel alignment - Photo 1

The Pep Boys - Wheel alignment - Photo 2

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Keywords:

bad car coupon drift fishtail inspection mechanic shaking steering wheel alignment

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The Pep Boys Contacts

The Pep Boys phone numbers

+1 (888) 418-2298

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Rewards Program

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+1 (800) 553-5338

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+1 (778) 729-2855

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The Pep Boys emails

contactus@pepboys.com

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The Pep Boys address

3111 West Allegheny Avenue, Philadelphia, Illinois, 19132, United States

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