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The Pep Boys

The Pep Boys review: Tires installation

D
Author of the review
12:32 pm UTC

I went into Pep Boys in Havertown, Pa to get my tires installations. They changed my tires and broke my sensor, did not put a Wheel nut, and tire caps back on my car. I tried to complaint to corporate and they never got back to me. The guy at the desk said it's his word against mine that he put them on and that he broke the sensor. He through a broken senor at me then he went to the back door and walked to my car and put caps on. He did nothing about the senor and the one Wheel Nut.

Desired outcome: I would like one Wheel Nut and a Senor for my tires they broken.

Update by Dermaine
Aug 19, 2023 12:37 pm UTC

Do not go there they are liars and do not know how to change a tire without breaking sensor.

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