CB Auto Parts and Repair Stores The Pep Boys Complaints #2-21

The Pep Boys review: Service - electrical troubleshooting/car check

David Kardish of US

Aug 29, 2026 5:13 am UTC

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I took my car in over 2 months ago for two things, to be checked for any issues before I took i to get State inspected, to let me know if there were any issues, and to find out why, with a brand new battery installed, the car would go dead overnight. So the last time was two weeks ago, I went in because they called and said it was ready, but when I went in, they had not done any of the electrical troubleshooting and when i asked about the inspection, they said I needed a new front end. The thing is, I've been doing mechanics since I was 15, now 60, and I had literally just finished replacing all the components before I brought it up to get completed, by checking to see if anything else got done. So at this point they want to charge me almost $200, which I can, but they are trying to do no work and scam me at this point. I need some help, who can I contact?

Desired outcome: I want my car back, at this point, I don't trust this garage. They already killed the brand new battery I dropped off, and told them when I dropped off,

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