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CB Auto Parts and Repair Stores The Pep Boys Complaints #62-81
The Pep Boys

The Pep Boys review: No heat in my car

R
Author of the review
9:20 am UTC

On Jan. 24th, I brought my 2007 infinity in just to check the suspension because of a rumbling noise I heard. I received a call from the service center. “They didn't, find anything wrong with the suspensions, however they recommended a few services, out of the these services I choose to do a coolant flush for they said it was empty. So I ok the coolant service for engine is the car and have never and cannot stress any more “ I never had any mechanical or electronic problems. My car is in superb condition. Now from a suspension check, to a recommended coolant flush, to only one vent in my car working, to a leaking radiator, to a defective control unit; after dropping the car for them to fix the vent issue instead I end up paying for the control unit to be replaced, now I left with no heat, just warm cold air coming out, it get warm while I’m driving. And a motor noise coming from the dashboard. The worse part of it is , they are telling me that when I drop it off the I only have one vent working and the noise was there and but they never thought to mention it because that’s not what I coming in there for; but they did a full diagnosis on my car without my consent to any, but you noticed a noise and three vent not and you never feel it’s necessary to let me know, but you did a full diagnose; this whole and what they telling don’t make a lick sense; so if you can intervene on this matter i would appreciate it. Thanks,

[protected]@yahoo.com. [protected]

Desired outcome: I would like for the heating in my car to be fix and the noise to go away.

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