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The Pep Boys

The Pep Boys review: mechanic work/service on my ford mustang

D
Author of the review
12:14 pm UTC

on 6/11 we had our 2005 ford mustang towed to pep boys bc my car would not start. We ended up having to leave it over night. on 6/12 we was told it was ready for pick up. We drove all the way from Newberry, got home fine. Went back out to leave agian, and my car would not start. The same exact issue. I am having to have it towed back to Greenville sc pep boys all the way from Newberry sc, to have it looked at yet again. I should be reimbursed for towing and not charged extra labor. My bill was extremely high to not resolve the issue and to furthermore cause more problems/money.

Shamar wilson [protected]

total charge $462.78

store 0184

Desired outcome: some type of reimbursement.

Update by dawsonmisty
Jun 14, 2023 12:15 pm UTC

Horrible experience

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