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CB Auto Parts and Repair Stores The Pep Boys Complaints #42-61
The Pep Boys

The Pep Boys review: Bad customer service

H
Author of the review
10:48 am UTC
Verified customer The reviewer confirmed their account using Google. Learn more

My car would not start. I took it to Pep Boys on Stenton avenue on 12/22/22. They installed a new battery. Two weeks later it would not start. I took it back and they installed another battery. Two weeks later it would not start again. I took it back, they said I needed a alternator. They installed a alternator and a new battery. About two weeks later the car would not start. I took the battery back, The manager refused to give me a refund.

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alternator battery car manager pep boys refund start stenton avenue weeks
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  1. The Pep Boys Contacts

  2. The Pep Boys phone numbers
    +1 (888) 418-2298
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    Rewards Program
    +1 (888) 829-1420
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    Rebates
    +1 (888) 396-8254
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    Pep Boys Credit Card:
    +1 (888) 545-8532
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    Property Management - Maintenance
    +1 (800) 553-5338
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    Fleet Services
    +1 (778) 729-2855
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    Bulk Sales
    +1 (215) 430-9000
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    +1 (800) 737-2697
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    Customer Service
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  3. The Pep Boys emails
  4. The Pep Boys address
    3111 West Allegheny Avenue, Philadelphia, Illinois, 19132, United States
  5. The Pep Boys social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 28, 2026
  7. View all The Pep Boys contacts
The Pep Boys Category
The Pep Boys is ranked 19 among 325 companies in the Auto Parts and Repair Stores category
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Brake repair scam
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