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The Nielsen Company Customer Service

Doing nothing would be this company's favorite pastime if they would have the energy for it.

The Nielsen Company, LLC

85 Broad Street
New York
New York
United States - 10004

Customer Support Phone Numbers

+1 800 864 1224(United States) 1 0
+1 613 230 2200(Canada) 1 0
+44 186 552 8800(United Kingdom) 1 0
+353 14 690 400(Ireland) 1 0
+61 288 737 000(Australia) 1 0
+64 99 704 188(New Zealand) 1 0
+43 198 1110(Austria) 1 0
+32 27 787 011(Belgium) 1 0
+45 77 882 200(Denmark) 1 0
+358 943 0030(Finland) 1 0
+33 134 414 444(France) 1 0
+49 697 9380(Germany) 1 0
+39 232 118 001(Italy) 1 0
+31 203 988 777(Netherlands) 1 0
+47 22 583 400(Norway) 1 0
+48 223 387 300(Poland) 1 0
+7 495 646 5105(Russia) 1 0
+34 913 777 200(Spain) 1 0
+46 20 253 345(Sweden) 1 0
+41 414 456 464(Switzerland) 1 0
+90 216 538 7000(Turkey) 1 0
+86 105 812 9000(China) 1 0
+852 25 639 688(Hong Kong) 1 0
+91 226 663 2500(India) 2 0
+62 212 939 8100(Indonesia) 1 0
+81 368 376 600(Japan) 1 0
+60 379 409 000(Malaysia) 1 0
+63 27 068 100(Philippines) 1 0
+966 112 059 091(Saudi Arabia) 1 0
+65 66 726 600(Singapore) 1 0
+82 221 227 000(South Korea) 1 0
+66 26 746 000(Thailand) 1 0
+971 65 174 200(UAE) 1 0
+84 839 978 088(Vietnam) 1 0
+54 114 891 1100(Argentina) 1 0
+56 224 632 700(Chile) 1 0
+52 555 387 1000(Mexico) 1 0
Canada
123 Slater Street, 11th Floor, Ottawa, Ontario K1P 5H2

United Kingdom
Nielsen House, John Smith Drive, Oxford Business Park (South), Oxford, OX4 2WB

Ireland
14 Riverwalk, National Digital Park, Citywest Business Campus, Dublin 24, Ireland

Australia
Level 2, Building B, 11 Talavera Road Macquarie Park NSW 2113
 
New Zealand
Level 3, Nielsen Centre, 129 Hurstmere Road Takapuna Auckland 0622
 
Austria
Big Biz C, Dresdner Str. 91, 1200 Wien

Belgium
Plejadenlaan, 73, B-1200 Brussel
 
Denmark
Strandvejen 70, 2900 Hellerup, Denmark
 
Finland
Linnoitustie 11, FI-02600 Espoo
 
France
9, Avenue des 3 Fontaines, CS 20501 , 95007 Cergy-Pontoise Cedex
 
Germany
Insterburger Str. 16, 60487 Frankfurt
 
Italy
Centro Direzionale Milanofiori, Strada 6, Palazzo A12, 20090 Assago (MI)
 
Netherlands
Diemerhof 2, 1112 XL Diemen, Routebeschrijving

Norway
Verkstedveien 3, Postboks 501 - Skoyen, 0214 Oslo, Norway
 
Poland
ul. Postępu 15b, 02-676 Warszawa
 
Russia
17, Tushinskaya street, Moscow, Russia, 125362

Spain
Salvador de Madariaga, 1, 28027 Madrid
 
Sweden
Box 17520, Maria Skolgata 83, 118 91 Stockholm

Switzerland
D4 Park 6, 6039 Root Längenbold

Turkey
Rüzgarlibahçe Mahallesi Cumhuriyet Caddesi, Acarlar Is Merkezi C Blok № 12 Kat:1, 34805 Kavacik / Beykoz, Istanbul

China
 
11th Floor, Block 1, Office Building, Xindong'an Market, 138 Wangfujing Street, Beijing, 100006
 
Hong Kong
10/F, Dorset House, TaiKoo Place, 979 King’s Road, Quarry Bay, Hong Kong
 
India
6th Floor, Block C, Godrej IT Park, Pirojshanagar, L.B.S. Road, Vikhroli (W), Mumbai, India 400079

Indonesia
Mayapada Tower 15/F, Jl. Jend. Sudirman Kav. 28 Jakarta 12920
 
Japan
Akasaka Tameike Tower 11th Floor, Akasaka, Minato-ku, Tokyo
 
Malaysia
Level 16, Plaza 33 Tower B, № 1 Jln Kemajuan, Seksyen 13, 46100 Petaling Jaya, Selangor Darul Ehsan, Malaysia
 
Philippines
25/F Wynsum Corporate Plaza, 22 F. Ortigas Jr. Road, Pasig City 1600

Saudi Arabia
King Fahad St. Rayadah Building, 3rd Floor, Office № 10, Opposite to Riyadh Gallery, P.O.Box 350222, Riyadh, 11382

Singapore
47 Scotts Road, № 13-00 Goldbell Towers, Singapore, 228233
 
South Korea
13~16F Central Place Bldg, 50 Seosomun-ro, Jung-gu, Seoul, 100-859

Thailand
26th Fl., 323 United Center Building, Silom Rd, Bangrak, Bangkok, 10500

United Arab Emirates
PO Box 22525, Sharjah, U.A.E.

Vietnam
Level 4, CentrePoint Building, 106 Nguyen Van Troi, Phu Nhuan District, HCMC, Vietnam
 
Argentina
Tucumán 348, C1049AAH, Buenos Aires, Argentina

Chile
Cerro el Plomo 5680, Piso 13, Las Condes, CP 8320000, Region Metropolitana, Santiago de Chile, Chile

Mexico
Blvd. Manuel Ávila Camacho 191, Piso 8, Chapulepec Morales, CP 11570, Cd. de México, México
Plus

The Nielsen Company Complaints & Reviews

The Nielsen Company / nielsen tv ratings

Ni
Oct 06, 2019

Pay by Race: Racial Discrimination in the Nielsen TV Ratings The Nielsen Company (also known as the Nielsen TV Ratings) is an industry leader in measuring how many people watch traditional TV. They have thousands of Nielsen TV Families who have boxes installed which monitor what they...

The Nielsen Company / nielsen tv ratings

Ga
Sep 21, 2019

Nielsen TV ratings pays homes by race as they have gift charts based on race. For example Black/African American homes are paid less than Hispanic homes that Speak more Spanish at home. Samoan and Native American homes are paid the least. Also their manager Tanner William Tate of the SWAT...

Nielsen / rogue collections email when I don't have an account with you!

Ou
Aug 07, 2017

To Whom This May Concern: I just received an email on my WORK email at that (oumari.[protected]@nielsen.com) indicating that I owed your company some money. I have NEVER had an account with you guys (specsavers) The individual who contacted me was named Winnie Cheong, and she just wrote...

The Nielsen Company / constant calling, and last night called at 9:53 pm

Lo
Jun 30, 2017

Usually ignore their call due to caller ID. But last night the phone rings at 9:53PM. Looked at caller ID and saw it was Scarborough again. This time I picked up, and asked if this person if he knew what time it was, he told me 9:53PM my time and 12:53 from where he was calling from. I...

Scarborough Research / survey

Re
Oct 31, 2015

First - this survey is a BIG BS. If companies trying improve quality, service etc - they shouldn't hire Scarborough Research. Just open complains about Comcast, Verizon, GM, Ford, food suppliers, TV or radio etc - and this is a 100% EVALUATION . Why I need to spend my time to respond for $...

www.nielsen.com / This company stated that my songs weren't published in the Internet and they didn't make sales

Re
Oct 22, 2015

The company tracks the sales of music and other media in the Internet. I have published my songs in the Internet and asked this company to provide the sales report. However, the company informed me that they couldn’t find my songs at all. I have tried different approaches and sound scan, but...

Scarborough Research / Research Survey

Re
Oct 19, 2015

I have stopped scammers like this by NOT HANGING UP. Please be advised that the scammers are paying for the air time on the telephones. When I receive an unwanted call, I simply place the receiver on the counter and go about my business. When I hear the phone beeping...then I know THEY have hung up. It also locks the line so the can't call use it.

Scarborough Research / Rude repeated phone calls

Fr
Apr 04, 2015

Scarborough Research calls our home no less than 8 times a week, sometimes 4 times a day despite multiple pleas to stop calling us. Their phone people do not/will not listen and continue to call and ask for us to do a survey. Since when has the word NO become confusing? Where - please tell...

Arbitron / phone survey bait and switch

Wa
Nov 25, 2013

I want to pass along an experience I had with Arbitron (remember them? The tv-ratings people?) Warning!! I get so many computer-assisted telemarketing calls, so my machine is always on. These companies cut off the call when they sense at 2 rings that there is a machine, but I got so...

Scarborough Research / Whole company, data mining for Obama/Democratic Party

Po
Oct 24, 2013

Haven't all you people figured all this stuff out yet? Scarborough ISN'T a survey company, they are a data miner for the ultra-radical left extremist end of the American Democratic Party, and Obama Administration ultra leftists. Their main objective is to gather as much...

The Nielsen Company / There is no possibility to get a refund

Sm

I had the unfortunate opportunity to meet with The Nielsen Company representative searching for people who would be interested in becoming a "Nielsen Household". After a brief explanation of what this would entail, my wife and I agreed to sign on. We lost $3000 and there is no possibility to get a refund.

Nielsen Research Group / You will find yourself paying more for this BS than if you had robbed a bank

Or

I received a check in the mail for $2, 400.00 from Nielsen Research Group, along with a Western Union Survey. On the back of the form it says that this is a paid survey and that if I participate I will get $300 and distribute the rest in a transfer and fee's. I spoke with a bank rep...

Scarborough Research / culture jamming

Im

I took the call. So here are some tips: To keep it short, tell them you're married to Rupert Murdoch. They will ask if you or anyone in your family works for a radio, newspaper, television, etc. If you want to keep it short and not have them call you again, the answer is "yes." They...

Nielsen / victim of a scam

An

I received a letter from nielsen with a contrac agreement, evaluation reports & a check (made out to me) for $ 4, 300 . the instructions I got after I call the # and spoke to a guy named Jeff, is that I need to go through three hours of training & deposit the check, the funds will be...

The Nielsen Company / My ongoing nightmare with Nielsen

Da

In late October of 2010, I had the unfortunate opportunity to meet with a Mr. Tony Hennies who was going from door to door in my neighborhood attempting to find a family who would be interested in becoming a "Nielsen Household". After a brief explanation of what this would entail, my wife...

Scarborough Research / Relentlessly RUDE

Av

This company began calling me a few weeks before Christmas & they haven't stopped since (they literally call anytime during the day/night). They call 2-4x/wk & REFUSE to listen to me. I have told them I do NOT want to participate as I do NOT have cable, read/get the newspaper, nor...

Scarborough Research / constant calls

St

We too, have received numerous calls from this company. I have told them DO NOT CALL, we are also on the do not call registry. Well, they sent a post card stating "We didn't mean to upset you... but we will try calling again. Please talk to our interviewers when they call". I have blocked...

Scarborough Research / Agressive callers/Company does not remove number from call list despite multiple requests

No

This company repeatedly has called our home phone--off and on for way too long. We've answered, asked them to stop calling and each time have been peppered with questions in response, until finally forced to end the calls after a "Thank you. Goodbye." Again, the calls have resumed...

Scarborough Research / Harassing Phone Calls

No

They keep calling wanting to talk to the female head of household only. I don't want to give out ANY information and have told them so but the person on the phone says she cannot remove my name from the call list, and also said the "do not call list" does not apply. They keep calling...

Scarborough Research / Harrassing/Repeated Phone Calls

Cw

Scarborough Research has called multiple times in the past few months. I've asked them to stop calling. They call at all times of the day (8AM until 9PM) and have woken my two year old daughter a few times. When I ask to be taken off of their list, I was told that they have no control...

Scarborough Research / Harassment

Ir

I have received at least ten or twelve calls from Scarborough Research wanting me to complete a "...short survey concerning local radio/tv preferences". They have been repeatedly told that we do NOT participate in any phone surveys or solicitations, but these representatives will not take...

Scarborough Research / Privacy breach

Be

I cooperated with a very lengthy phone survey with Scarborough Research. I specifically requested that the company NOT send me a follow-up paper survey, and declined to give my name and address when asked. I stated that I wanted to protect my privacy and also not do another survey. The...

Scarborough Research / unethical practices

Is

This componay called me 25 times when i finally agreed to take their over the phone survey they told me they were gonna send me 50 dollars for a tv report of what I watch and a household item list of what I bought they did'nt, I then contacted the company and spoke to a very rude man...

Scarborough Research / Rude callers

Mi

Brea Howard from Scarborough Research called and badgered us constantly to participate in their survey. I told her no, and she continued speaking, saying that the "do not call list" doesn't apply to them and that they would continue to call. The number she provided to me to speak to...

Scarborough Research / Rude service

Ge

I would like to file a complaint about a Company called Scarborough Research. They called me numerous times at all hours of the day or night and even left a message on my answering machine! These people are very rude and won't take no for an answer. I was told that my phone number can...