The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
The JT Storebluetooth headset

S Dec 03, 2018

I have made an order and I have cancelled it . My order id-418701. I Have made a payment of 202rs two times towards this order as it was showing order failed in jt store app. But on making payment 2nd time the result was same that is order failed. And I have called the customer service centre also so many times from past 2 months but there is no response from them. They are saying that your refund is in process it will be credited within 4 to 5 days from past two months. So please refund my amount of 404rs as soon as possible.

RESOLVED

The complaint has been investigated and resolved to the customer's satisfaction.

  • The JT Store's response · Oct 23, 2019

    Dear,
    Order number - 418701
    According to your order status your order is under refund claimed,
    We request you to please wait for sometime we'll refund your full amount soon.
    For more details about your order please download The JT app Throw below mentioned link
    https://thejtstore.com/download-the-jt-app/

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