Menu
For Business Write a review File a complaint
The Driveway Company Customer Service Phone, Email, Contacts

The Driveway Company
Reviews and Complaints

www.thedrivewaycompanyofne-ia.com

Learn how the rating is calculated

1.0 4 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

The Driveway Company Complaints 4

ComplaintsBoard
J
Verified customer This complaint was posted by a verified customer. Learn more

The Driveway Company I got cracks in my driveway after they fixed it

I got cracks in my driveway after they fixed it. I called many times and they said they would come, but they never showed up. I called again in the past 2 weeks and they gave me an appointment, but they didn't come. They were supposed to come last weekend, but they didn't. I called again this week and they said they were behind because of the weather. They said Mathew would call me on Friday to set an appointment for Saturday or Sunday, but he didn't call and no one came.

Read full review of The Driveway Company
Hide full review
ComplaintsBoard
E
Verified customer This complaint was posted by a verified customer. Learn more

The Driveway Company I hired the Driveway Company to seal cracks and joints on my driveway

I hired the Driveway Company to seal cracks and joints on my driveway. They also sealed the entire driveway. I recently purchased this new home in March this year. They came out at the end of August to do the work. During the process, they accidentally damaged the trim on my garage doors in four different places. Surprisingly, they didn't bother to inform me about it. I had to call the company and speak to multiple people on several occasions. Eventually, they admitted that they had indeed damaged the trim with their machine. They promised to fix it and make it right. On September 11th, at some point in the morning, someone spray painted over the damaged spots. Unfortunately, they didn't bother to knock on my door or contact me beforehand. I had specifically instructed their office not to have someone spray paint the spots. As a result, you can still see the spots on the trim since the paint didn't fully cover them. Despite paying the full price for the work, I can't help but feel like I've been taken advantage of.

Read full review of The Driveway Company
Hide full review
ComplaintsBoard
G
Verified customer This complaint was posted by a verified customer. Learn more

The Driveway Company We had them come tear out our single car driveway and lay a double, as well as extend our patio and around a fire pit

We had them come tear out our single car driveway and lay a double, as well as extend our patio and around a fire pit. They did a good job with the concrete, but I'm not happy with the curb grind. It's uneven and not smooth at all. I contacted them about it, and the first guy who came said they would fix both mine and my neighbor's curbs. He mentioned they would have to do it by hand, but assured me they would make it right. Several weeks passed, and nothing happened - I had to call again! They sent another guy over, who told my husband and me that they would have to tear it out and redo the entire curb. He explained that they needed a specific type of concrete, so they had to get some. Meanwhile, we were planning to have roof work done, so he told us to call once that was finished. When the roof was complete, I called and waited for 2 weeks before having to call AGAIN. This time, I received a voicemail stating that the curb is fine and my neighbor has no complaints, which is a complete lie. Their curb actually looks worse than ours. After yet another call, they said they would send a supervisor out on 11/5 at 7:45 am... but they didn't call or show up!

Read full review of The Driveway Company
Hide full review

Is The Driveway Company Legit?

The Driveway Company earns a trustworthiness rating of 87%

Highly reliable. Use their services with confidence, yet trust but verify.

Our conclusion: ComplaintsBoard rates The Driveway Company highly, which means their services are pretty reliable. Despite this, their 0% complaint resolution rate raises questions. We recommend users check reviews and complaints about The Driveway Company to understand what to expect from them.

Thedrivewaycompanyofne-ia.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Thedrivewaycompanyofne-ia.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

However ComplaintsBoard has detected that:

  • The Driveway Company protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • The website belonging to The Driveway Company has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
ComplaintsBoard
A
Verified customer This complaint was posted by a verified customer. Learn more

The Driveway Company On August 9, Gary inspected my driveway and provided a repair estimate

On August 9, Gary inspected my driveway and provided a repair estimate. I informed my son about the work and cost. He found it reasonable and suggested proceeding to preserve the driveway. Later, he identified a trip hazard due to an unleveled drive. He recommended mud jacking, which I hadn't paid for. I contacted Gary to discuss this oversight. Despite acknowledging the lack of mud jacking in my service, I stressed the importance of being informed. Gary, however, did not respond to my call. On January 7, 2022, I reached out again regarding an unsealed area between the driveway and garage. The sealing was insufficient, and I was promised a spring inspection, which never happened. Consequently, I hired another company to correct the issues. Property maintenance is important to me, and I had spent a significant amount on the initial repairs. I hoped to receive a partial refund to offset the cost of the additional fixes. Unexpectedly, I saw a worker leveling the sidewalk to the driveway, a detail the Driveway Co had omitted. Their lack of transparency was disappointing. If not for my son's inspection, I would have been unaware of the trip hazard. Fortunately, I had already contacted them about the sealing issue.

Read full review of The Driveway Company
Hide full review

If you represent The Driveway Company, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

Overview of The Driveway Company complaint handling

The Driveway Company reviews first appeared on Complaints Board on Sep 5, 2023. The latest review I got cracks in my driveway after they fixed it was posted on Sep 11, 2023. The Driveway Company has an average consumer rating of 1 stars from 4 reviews. The Driveway Company has resolved 0 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. The Driveway Company Contacts

  2. The Driveway Company phone numbers
    +1 (402) 991-2125
    +1 (402) 991-2125
    Click up if you have successfully reached The Driveway Company by calling +1 (402) 991-2125 phone number 0 0 users reported that they have successfully reached The Driveway Company by calling +1 (402) 991-2125 phone number Click down if you have unsuccessfully reached The Driveway Company by calling +1 (402) 991-2125 phone number 0 0 users reported that they have UNsuccessfully reached The Driveway Company by calling +1 (402) 991-2125 phone number
  3. The Driveway Company address
    4942 S 114th St, Omaha, Nebraska, 68137-2324, United States
  4. The Driveway Company social media
  5. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 11, 2024
  6. View all The Driveway Company contacts

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.