Latest Reviews and Complaints
Unethical Behaviour
During installation of a new Geyser their staff caused significant damage to the wall of an adjacent room. Immediately after this occurred payment for call-out fees was made. However I indicated by mail to the operations and financial department that full payment will be made once the repairs have been affected. After 3 weeks the damage has not yet been fully repaired (Plastered, but not painted). However I am informed by a Nicole Pratt that if full payment is not made the geyser will be removed, the works already done will be undone (thus a new hole will be broken in my wall) and I will still be required to pay the full amount plus legal fees. Additionally all costs I incurred via an agent to open the apartment for workers will be for my own account.
Is this not unethical (bordering on blackmail) behavior?
The Drain Surgeon Reviews and Complaints
The Drain Surgeon’s earns a 1.0-star rating from 0 reviews and 1 complaints, showing that the majority of customers are dissatisfied with their plumbing services.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
However, if you have something to share with the others, you can write a complaint or review
Overview of The Drain Surgeon complaint handling
Recent comments about The Drain Surgeon company
Unethical Behaviour
Francis Plumbing & Heating
1 review
Generation Plumbing
3 reviews
Mike Diamond Services
27 reviews
Gillece Services
52 reviews
Mainely Plumbing & Heating
1 review
I fully agree. I had blocked drains which they came and sorted out. Was charged
R 4500 for the job. A week later the problem arose again. Water in my shower standing again and toilet making bubbly noises. We called them and was told that the guarantee is only for 5 to 7 days. Shocking. So extremely dissaooneted by the Drain Surgeons poor service. Will never use them again. My R 4500 gone down the drain. No pun intended. Disgruntled customer. South Africa