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I hired Terry Jarvis in October 2011 to plow my driveway for the season between 11/1/11 and 5/1/12. We had our first significant snow fall on 1/13/12. My driveway has yet to be plowed. I've had no success contacting the company at the phone number where I initially arranged for the service. The current voicemail greeting is a female claiming to be his wife apologizing for the inconvenience, stating several trucks are broke down: one simply broke down, another has a brake problem and a third with "something else." The voicemail box has been full since 1/13/12 around 5pm. Mr Jarvis received full payment in Oct 2011. Services have yet to be rendered. This appears to be fraud.
If you have not already done so, I encourage anyone who has been defrauded by this individual/company to submit your complaint to WIVB Channel 4 News. I spoke with a representative from their Call 4 Action Department, as I had emailed them on 1/15, and was advised that they received several complaints and this story may appear on the news by the end of this week. I have printed a form to submit to the Attorney General's office and am meeting with my local police department this evening to see what else can be done.
I have copies of everything and will be dropping it in the mail tomorrow. I will also call to see if I can fax a copy of the "business" card. I also know for certain the Tonawanda Police Department is interested in pursuing the matter. Thank you Doris and Dr. Rosenberg for representing all of us victims. Hopefully the news will continue to cover the story, should there be any updates ;)
Rumor has it she's bunking with Bubba tonight :)
Anyone who has not yet filed a police report, or contacted him, should follow the advice of Doris and contact:
A.D.A. BRIAN DASSERO
858-2559
He is the one handling the case for all of Erie County. The more victims he has, the stronger the case.
I called Terry and she told me to hold, I could hear someone in the backround giving an estimate for a Snow Plow contract. The police need to stop these scam artists before they do more harm!
I think we need to stop contacting terry and everyone should sit tight for a bit. Attorney general is involved along with other investigations. If everyone has submitted their paperwork to AG then why are we contacting terry? There's nothing stopping her from hoping on here and reading what's going on.
Just spoke to Terry requesting my money a second time. She will not give an address and states that 1470 Kensington is her business address. I explained to her I need a valid address to put in writing, that I want a refund. She said I would get my money next week and it would be prorated. I told her I should get my 2nd check back and she should deduct from the 1st check the no-show on 1-13-12. I did ask her if she was also known as Tess. This upset her. Why do you need to know that? I need a valid address and valid person in order to do business properly. She hung up on me.
Tell her that you want a refund immediately. She is stalling for more time.
Terry is at the original number right now if you want to call her. I spoke to her again and told her she did NOT plow my driveway...although I was in bed recovering from dental surgery my neighbor told me the new plow Co did my driveway and porch at 11:30 last night. Terry then asked me what I wanted from her and I said I want my money back. She repeated my asddress and said she would prorate it and send money to me. I amm NOT holding my breath waiting.
Next time you talk to Terry get a real business address. Tell the Cheektowaga police where they are located, so they can arrest both of the Terrys. We need to put a stop to this scam!
You are definately NOT going to believe this! My porch, walkway and driveway were cleared perfectly when I went out with my dog this morning at 5 AM. I assumed the work was done by Rodney Koeppen whom I hired yesterday. i was all set to tell you guys of my luck with Rodney when I read the above listings from some of you that you had soken to "Terry Jarvis" SO I just called the number on the contract...a man answered and said he was Terry Jarvis. I told him who I was and that I wanted my money back because he had not plowed for me. He said "What are you talking about...you are all plowed..I did it at 1AM". I then called and spoke to Rodney who of course said he had done it for me about 11:30 last night. I think Terry Jarvis may be a NUT case. This is insane.But in any case we will still do all we can to get these Jarvis people whoever they are. If any of you still need plowing call me at 885-6941 and I will give you Rodney's number. He is beyond excellent. I guess this is the way it should be huh!
adbuffny -when i spoke with "terry" I asked her for a refund, not to plow my driveway. (she does not have a pemit to plow in the city of buffalo and one is required. ) claimed she would send me a refund in a 'in a few weeks'. she was perturbed because "i have all my drivers out there now plowing snow. apparently i interrupted the snow removal process by calling to demand a refund
1/19/2012 9:33 Pm spoke with "terry" she was perturbed that "you're calling me at 9:30 at night during snow season. " Claimed to have drivers out there now. I don't think so.
There is no Terry Jarvis that is a man. Get his I.D. if this guy shows up.
You are not going to believe this but my neighbor just had a back and forth with Terry Jarvis asking if we want our driveways plowed. Different phone number. He asked if they had working trucks and if we can depend on them. I want my money back and will give to a legitimate person. We will let you know if they show up. The heat is ONNNNN.
Anyone have a card from Terry Jarvis with Premium Snow plowing listed? The director at the AG's office needs that card. One of my neighbors has one but will not be home until late. Anyone going down to the AG's office can take that card with them. She needs it
WNY Ground Control, thank you for your generous offer.
Excellent! Glad you are close to the Cheektowaga police because as you noted the Buffalo police are not interested. I have been to 2 stations and they both said they could do nothing.
Three of us went down to the AG's ofc and spoke to the agent in charge. There are over 90 people so far who have complained. The police Dept in Buffalo view this as a civil matter and referred us downtown. Probably not necessary to go to the police Dept. Everything can be handled by the AG's ofc. They went through the same thing last year. The AG's ofc has initiated an investigation. We went to the addresses on Cleveland Dr. and I do not think they live there. Hennessey may own those properties but other people live there. The people living there could be relatives. I am glad the Cheek. police know who they are and hopefully have a lead on the criminals. One of my neighbors was just asked to identify the wife and will be going in to talk to the Cheek. police. Everyone let us keep digging.
Hello everybody...since I had my paperwork filled out and I live near downtown anyway I decided to go down to the Attorney General's Office instead oif mailing it in and WOW it is a good thing...because when they saw I had a copy of the contract the head lady came right out from the back and told me "Thankyou, we have been waiting for somebody to fax us a copy of the contract so that we can get started". So let's all hope for the best. She also told me that since CH 4 had us on last night many more people have called so I am now sure they have enough complaints to open a suit against Terry Jarvis.
My name is Ryan Lee and I own WNY Ground Control LLC. If you were scammed by this couple, please contact us at [protected] or through our website at www.wnygroundcontrol.com on the contact us page. If you have proof of pre-payment with this scam artist, we may be able to take care of your plowing for the rest of the season at no charge. The only catch is that our pre-paid customers will be serviced first. We can not guarantee a time frame of service, but we can tell you that the big storms will be taken care of. We generally plow at 3 inches. Space will be limited due to that fact that we have a full route. We at WNY Ground Control LLC are very sorry that you have been scammed.
Donations for fuel would be appreciated but are not required!
Notes: When hiring a plow service, never do it over the phone. Meet face to face. Ask for proof of insurance, and look up the company before sending money. It's best to get referrals from friends, family and neighbors who have had services performed by a reliable company.
Three of us will be going in about an hour to the police station. The fourth is working. Thanks Channel 4 and all of you pounding the pavement trying to get info.
I am going to the downtown Police Office this very morning with copies of everything. Also taking my filled out form and copies of checks to the Attorney Generals Office. Thank goodness for CH 4 coverage!
The cheektowaga police were just at our office. they saw the news report and knew exactly who terry jarvis and pam hennessey are. They have been in trouble before. You need to contact your local police stations as soon as possible they are filing the report now. Our plowing was $1400 for the season so for them that is grand larceny. they will b able to get all reports together for DA's office
Thanks TDR for the offer we may call you!
You have to show vehicle registration and proof of insurance to get an Amherst plowing permit, so they must have trucks. Strange.
Channel 4, good job on reporting this situation. We are the ones who have to do something about getting our money back. All of us need to file with the AG's office. Together we were able to gather info and get it out there. The news article will reach the people who are not on the internet and make everyone aware of criminals such as Jarvis. I may not get my money back but I have every intention of following through with the lot of them sitting in an overcrowded jail cell. Anyone have the envelope Ms. Jarvis mailed to them for the 2nd half of the fee?
I just filed a complaint on https://www.bbb.org/consumer-complaints/file-a-complaint/get-started
It was actually quite easy by following the few simple steps.
I really hope someone will do something about getting our money back plus our emotional distress
Channel 4 did a good job on the news tonight, I just hope they will follow up too.
anyone hiring a new plow service: get the license plate from whoever shows up to give an estimate, do not pay in full for the season, pay only 1/2 up front, ask to see a drivers license and insurance, always pay by check never cash. ck BBB history and ask for references., see how long they have been in business, and see if their business is registered to do business in NYS
I hate to see this happen, it gives a black eye to all of the legitimate plow businesses in Buffalo. I was able to help Doris Jones by offering a plow rate for the remainder of the season. I am willing to help everyone that has been effected by this scam, my company is TDR Property Services Corporation, I can be reached at Two Two Eight - Five Six One Five, or TDRCorp@gmail.com. References available.
Terry Jarvis is a Woman and Pam Hennessey is also they are in Business together and Are doing a pretty good job stealing Our money!. They live at 54 Cleveland Dr. Cheektowaga, NY14215.. Channel 4 news is on to them hopefully we will get them and they can pay us all back and then some for the fact we all had to probably pay someone else to do their job!
They have a nice Felony charge in their future!
According to Amherst Snow Plow Permits:
Jarvis Terry #335-336
54 Cleveland Drive
Cheektowaga, NY 14215
Copy and paste. Hope it works, bit you can find the Hennessey connection with her friends. http://www.myspace.com/Violet1968
Watch CH 4 at 5PM tonight...Wed. Jan. 18th
I have posted another ad on craigslist to encourage others to contact channel 4 and AG's office. Thank you all for digging into the facts and helpful suggestions.
People like them should NOT be able to get away with this without going to jail. I hope we all get our money back. I have text and mailed demanding refund just so that they have no excuses like "our trucks broke down".
See you guys on the Call 4 Action news, hopefully soon!
p.s. Does anyone happen to have photos of Terry, Tess or Robert Hennessy that you can attach here so we can prevent more victims like us and maybe have them arrested?
Ch 4 here too. Hopefully we can get these people!
Ch 4 just came over for an interview and now are going to interview others who have been taken in by this plowing scam so watch the News on Ch 4 tonight at 5PM.
already reported to medicaid fraud line.
Someone needs to report these people to NYS for Tax evasion! They would be removed from the system quickly once they get audited!
They are all living off the system too! Your tax dollars hard at work or in their case not at work!
I will also take part in any action to recover money, I paid in full for plow service and shoveling..$375 for the season.
I found this info regarding the permit for his plow service, here is the link to the website, town of Amherst...http://amherstny.iqm2.com/Citizens/Detail_LegiFile.aspx?Frame=&MeetingID=1099&MediaPosition=&ID=5204&CssClass=
That is good info to have fact digger. Those addresses are around the corner from 1470 Kensington Ave. More info to give the police, Channel 4, and the AG's office.
Robert Francis Hennessy resides at 48 Cleveland Dr. Cheektowaga.
He is also part owner of 205 Cleveland Dr. along with Patrica M Hinchey, according to the Erie County Clerks Office.