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I hired Terry Jarvis in October 2011 to plow my driveway for the season between 11/1/11 and 5/1/12. We had our first significant snow fall on 1/13/12. My driveway has yet to be plowed. I've had no success contacting the company at the phone number where I initially arranged for the service. The current voicemail greeting is a female claiming to be his wife apologizing for the inconvenience, stating several trucks are broke down: one simply broke down, another has a brake problem and a third with "something else." The voicemail box has been full since 1/13/12 around 5pm. Mr Jarvis received full payment in Oct 2011. Services have yet to be rendered. This appears to be fraud.
If you have not already done so, I encourage anyone who has been defrauded by this individual/company to submit your complaint to WIVB Channel 4 News. I spoke with a representative from their Call 4 Action Department, as I had emailed them on 1/15, and was advised that they received several complaints and this story may appear on the news by the end of this week. I have printed a form to submit to the Attorney General's office and am meeting with my local police department this evening to see what else can be done.
I have copies of everything and will be dropping it in the mail tomorrow. I will also call to see if I can fax a copy of the "business" card. I also know for certain the Tonawanda Police Department is interested in pursuing the matter. Thank you Doris and Dr. Rosenberg for representing all of us victims. Hopefully the news will continue to cover the story, should there be any updates ;)
Rumor has it she's bunking with Bubba tonight :)
Anyone who has not yet filed a police report, or contacted him, should follow the advice of Doris and contact:
A.D.A. BRIAN DASSERO
858-2559
He is the one handling the case for all of Erie County. The more victims he has, the stronger the case.
An interesting thought...however I don't think we can prevent them from letting her out if the bail is paid. I do think that son is in on the scam. He signed my second check. Did you ever think how lucky this awful woman got by Buffalo not getting a snowfall until after the first of the year? If she had not plowed in Dec. none of us would have made the second payment.
How does everyone feel about bail for her? Perhaps restitution should be paid back in full to the people she has scammed before she uses our money again to get out of jail? Bail makes you feel like getting screwed twice by her.
Maybe we should go to her house and try to get our refund.
Call the courts and let them know they are lying. If you call the phone number and ask for Pam she will answer!
Terry lied to the judge/court that her wife was in the hospital. Her voice recording on 01/24 said it was Terry's wife (who was supposed to be in the hospital), and now they claimed that she was hit by a car right before the snow?! The bottom line is that they took our money and did not fulfill the service that was paid. They told the lady on the news that they had 15 trucks. They told us they had 3 trucks broke down. But the truth is they only have one truck; but plenty of victims.
The $2000 bail is giving them a chance to get away from their scam.
Why isn't the Buffalo Police doing anything? There are only charges from Tonawanda, Amherst and Kenmore; but nothing from Buffalo.
The fact that she got stuck in the snow pile while trying to evade the police is called Karma.
p.s. You can follow the news and watch the lastest video clips on www.wivb.com
No one was able to reach Terry Jarvis on 1/13/2012, and we have all heard the voice recording from "Terry's wife" said: "one of our truck broke down, one has brake problem, and the other one is something else. We are trying." on 1/14/2012.
I will pray for Terry, Pam, Robert and whoever is involved in this scam: I pray that they will get everything they deserved, in jail and without their Medicare. I pray that they are held responsible to pay back every single penny of what they owe PLUS the pain and suffering of those who mistakenly trusted and depended on them to be able to go to work or to leave the house. I pray that the judge and the society is setting an example so maybe others will not ever have to go through what we have gone through.
I must say, I was glad to hear she got stuck in the snow when she tried to evade the police. She is clearly trying to be manipulative, but the truth is obvious! She had NO intentions of either plowing or returning any money to us.
We all know shes full of it! Her "husbands" three plows were broken down, not my "wife" is in the hospital. Get your stories straight. And why didn't you make some phone calls to your clients then or have your son do the plowing? She'll say anything now but we all know the truth
there are more people involved than Terry, Pam Hennessy and Robert Hennessy. They ALL need t be in jail. If the wife is not in the hospital, the town of towawanda should add perjury to her charges
I just watched and read the report of Jarvis on Channel 4 where she is before the judge in handcuffs looking contrite. One thing scammers have in common is that they are all liars. I talked to Jarvis on Saturday and she told me SHE was hit by a car. This was in response to my saying that some of her victims were disabled. She told me she knows how it feels to be disabled and actually sounded as if she cared. The voice is not the same. The person I spoke to in the driveway gave me a different name for the male living in the house. The male looks like the son in the news report. The recording we heard on 1-14-12 said that 3 of the trucks were broke down and the voice on the recording was the wife's voice. According to what I just heard in the news report, the wife was in intensive care. When they open their mouths, very little they say will be true.
Thank You for the kind words about me and my company. We are doing our best to put together another truck to dedicate to that route. I have a driver that is going to volunteer his time if I can get a truck to put him in. I wish we could do more, but WNY Ground Control LLC is still a small company. We are doing everything we can though. I believe we are up to about 24-26 people now. I have my truck dealer going to auction for me on Thursday, looking for a small truck. I have spoken to a plow dealer already and they are making sure they have the plow I need in stock. Unfortunately because of the small driveway sizes in that area, I can put our plows on a smaller truck. We run 3/4 ton trucks for our OP/EA route. I have found that I have trouble navigating the small, narrow drives with these trucks since some of them go right between houses.
I am also getting in contact with other plow contractors that have opening available for those customers that are able to pay for service again. Once, I verify that they hold the correct licenses and insurance I will pass on the info of the customers who have told me it's OK to do so.
At this point we are using our Orchard Park/ East Aurora trucks for these scam victims. After we finish our route we head up north. Hopefully before the next big storm we are set to go with another truck. I will keep everyone posted as soon as we have any news...Thanks again!...Ryan Lee...WNY Ground Control.
I also pray for the families affected by this tragedy. I hope you and the other victims can find peace knowing Terry Jarvis will have to answer for her crimes. I cannot wish physical harm on any soul.
We're really supposed to pray for her? Everyone realizes this is not her first scam
Right? Nor the first time she's been caught ? Not even the second time. If she hasnt recognized it yet... At what point will she? No prayers here. Sorry
We should all take some time to pray for Terry Jarvis. She stole a significat amount of money from me, but I hope she recognizes the people she hurt and someday finds the lord in her life.
I spoke to the young man, Ryan Lee, providing the free snow plowing. He lives in Colden and is providing this service for 20 people. I put my name on the list along with my 3 neighbors and hope he can get another truck. We will not allow this young man to work for free and will pay him the proper rate, if he gets the truck. He is a GEM and a life line for those who are disabled and elderly. Someone posted previously about setting up a fund for the victims. I have no problem donating $20.00 towards gas to this young man for the drive he makes to get to this area.
I was also a victim. Thank you Doris for the plowing information. I will be calling today
I hope they can arrest Pam Hennessey and her son Robert also!
I just said as much on the TV interview...Let's see if it gets on the air tonight.
I also filled out a complaint on the Buffalo Police web site and no one ever got back to me either. Buffalo Police is truly a big disappointment.
Yes Ripped off...right you are...I went to the Buffalo police on Hertel and was told by the female cop on duty (with her hand on her hip no less) "Well whadda ya want me to do? Go to small claims court". Two days later I went to the downtown precinct near the theatre district...was told by the female cop on duty "Why are you here?...Go to small claims court". This was even after I told her that the Chhektowaga police were writing it up. didn't she want to look that up? NO ...
The Buffalo Police Dept. should be ashamed! I plan to call the Mayor's hotline, I was turned away when I went to the Buffalo Police, they informed me this was a civil matter! I hope other Buffalo residents will do the same.This Police dept. contributes to the plight of Buffalo. I would also like to applaud the Town of Tonawanda Police.
Everyone, Jarvis is locked up right now! I want pictures. Town of Tonawanda police nabbed her in Cheek.
Al Vaughters just called our office. watch the news today at noon he said we will be pleasantly surprised. must be something good! then he is coming to interview us again at 1:30
That is exactly right, they are a couple. Terry Jarvis is definitely a women and Pam is her partner. They live on Cleveland drive in cheektowaga, the cheek police know all about them and where they live. hopefully they do have her in custody right now. because our plowing was over $1000 it's a felony they said. They have her on felony charges with intent to fraud or something to that effect. when we hired him/her for the plowing, we knew a terry jarvis, but because it was a guy with a diff address, we didnt think it was her until someone wrote she was with pam. then we knew exactly who she was. dont bother trying to hire an attorney, shes on medicaid probably got nothing except the money she scammed from all of us.
Thank you for the info. Tried to email you but it came back. You are sure?
Is she in custody?
The AG's office just received the case last Thurs. My impression of the agent in charge is that she has every intention of nailing Jarvis. She is gathering evidence and keep in mind, Jarvis and his/her cohorts have used any means necessary to be successful with this scam. Probably no one actually met Jarvis unless the wife is Jarvis. Males and females appear to be involved in this scam, all with the intent of walking away with our money. I am angry. We all need to file with the AG's ofc. It is our best bet. Small Claims you need a real address and more importantly Jarvis needs to have funds to repay all of us. Probably scamming someone else to be in the position to give refunds. I want my money back and if that is not possible, a jail cell with Bubba as his/her cell mate will make me happy.
The county DA won't have a hard time proving fraud if enough people have filed legitimate complaints (bank proof, signed contract and request for refund...etc.) especially if the Cheektowaga Police have dealt with this person/fraud ring before.
The service was paid; but not delivered. I hope we will all take actions and be persistent; not just to recover our loss but also to prevent the same thing from happening to others.
If the Attorney General's office will not do anything to make these people pay for their crimes, what else can we do? I was thinking about hiring my own attorney! Or maybe someone should start a fund to help the families that have been affected by this tragedy?
I agree and I went down to the Attorney General's office to file in person! Let's hope they can do something for us.
I have filed a complaint against Terry Jarvis/Tess & Robert Hennessdy pressing criminal fraud charge and seeking full restitution to Attorney General Office Bureau of Consumer Frauds and Protection.
I suggest we all do the same and hold them responsible for the fraud.
Thank you.
Cash or check? Half would pay the new person for the remainder of the season. Most of us do not have an extra $175.00 to spare. If you did, you still do not want to be ripped off.
Just spoke with Al Vaughters, they will be running another segment tonight on the Jarvis group. Gave him a little more info. watch tonight to see whats new.
I was able to get the Jarvis to give me half my money back! I told her I would not stop calling until I recieved a refund.
Wow Western NY ground Control sound like excellent people. I did go ahead and hire Rodney Koeppen and I am very pleaed with his service!
We have taken on about 20 scam victims now. Unfortunately, this is about all we can handle at the moment due to the fact that we are doing these accounts for free. We are trying to buy another plow truck to put on the road, dedicated to the Buffalo/Northtowns area. If we are able to get a truck for that area, we may be able to take another 10-20. We will post if we are able to handle any more customers. Once again, WNY Ground Control is sorry that you were scammed by these individuals and we will do whatever we can to help.
I just got off the phone with the Jarvis people, she said she would drop money off to me tonight! I guess we will see!
Terry Jarvis, pam Hennessy and associates are very well known to some local police departments for scamming people. They have scammed people before, they will do it again
I just called "Terry Jarvis" and was sent to voice mail. I left a message for my money to be returned. I doubt I will here anything from that person. I am filing a complaint today with the police. I also spoke with TDR plowing and will be hiring him for plow service for rest of the season. He was kind enough to plow for me a couple times before we even met. Hopefully we all may get our monies back from this con artist Jarvis.
My neighbor just had a man stop by and return a portion of his money paid to Terry Jarvis. He said that he called he all night until she decided to pay her this morning. Keep pushing until this women caves!