TECH-V Air Cool Engineering complaints 4
Replied
TECH-V Air Cool Engineering - Aircon unit goes down after their repair
AIR CON SERVICING
The first time they came, they claimed something was wrong and I was charged a big sum.
This time they came they claimed another thing was wrong again, I didn't believe in them due to previous experience. My aircon unit was all doing well, till they came for washing and I didn't pay extra for their pro claim problem. My aircon was all down. Previously before they came was all fine. The first time I listened to them, despite I didn't feel anything wrong, I paid a big sum hence my aircon was well. This time I didn't pay more and my aircon Unit was all down. I searched and realised I'm one of the many victims by TECH V air con
The complaint has been investigated and resolved to the customer's satisfaction.
We take these matters seriously but we have no record or recollection of customer experience fitting into this account, nor can we verify anything about your identity in our records. If the above review is true, please kindly attach the service reports.
We also believe that there was some confusion here. You mentioned that your aircon units was all down. Did you call our office to inform that your aircon was all down to arrange for an inspection? Furthermore, since you mentioned your aircon was all down, we would not have proceeded for any servicing as it would be of no purpose to perform the servicing.
We would like to investigate and verify this issue further, please kindly provide invoice number or you could reach out to us at [protected] or email us at enquiry@techvace.com.
TECH-V Air Cool Engineering - aircon service
Hi All, I had signed contract with tech v air con for few sevices. There service standard is very disappointed and their sales support team - over the phone support lady was very very rude. She also asked me to terminate the contract as I was requesting report of service which they did over email so that I can send to my landowner. But they never send me...
Read full review of TECH-V Air Cool EngineeringTECH-V Air Cool Engineering - aircon evaporator coils damaged by technicians
In Jan 2017, I engaged a reputable air-con contractor to install a new set of Mitsubishi split air-conditioners for my living room and two bedrooms. In addition, I have an existing air-con maintenance contract with Tech-V Air Cool Engineering to service the air-cons on a quarterly frequency. I have been using Tech-V for a few years already and because each...
TECH-V Air Cool Engineering - Poor Air Con Servicing
Recently, a team from Tech-V Air Cool Engineering came to service our air con as part of a yearly contract. Before the servicing, my living room FCU horizontal air swing motor was working fine. But after the serving, the swing motor no longer worked. When contacted, they simply said it was due to wear and tear. They didn't do anything to fix it as the...
Read full review of TECH-V Air Cool Engineering
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