Complaints & Reviews

TapJoy — diamonds for completion on dollar shave club (102, 332 diamonds) on my design home app.

I did this on 11/18/18 and it is still pending in my reward status. I have paid for my subscription and have...

TapJoy — diamonds missing from tapjoy/design home offer

This is like the third time tapjoy has neglected to award me diamonds after completing an offer...i completed...

Trinidad

TapJoyI did not receive my reward tokens for following abs 1. diabetic recipes 100; 2. see if you qualify for free phone; 3. answer three short questions

My name is Dorothy Morton. I am writing to complain about Tapjoy reward token system. The three above ads I completed and still did not receive my reward tokens. I think that you need to let people know that even through you complete information need you still will not get reward tokens. Let people know enter at you own risk. For example in getting 100 diabetic recipes i completed request received my recipes, but when I did not receive reward tokens I submitted request. It came back that I did not complete abs. My question is if I did not complete abs how did I get recipes. The second is see if you qualify for free phone. I completed information and it said I did not qualify. I submitted request it came back saying I need to call phone number to get tokens. But if it told me I did not qualify why do I have to call a number. Then number 3 if it said answer three short questions and I did. Why do I have to continue and give all my information and answer other questions. I think this is an sham and wanted you to know how I feel

Add your opinion

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    TapJoy — no diamonds received for completing level 3 in coin master

    I wrote this to the team in Designer Home, my Designer number is [protected] Dear Team, I previously informed...

    TapJoycustomer service (not rewarded tab)

    There is a growing problem with offers that we are still working on, falling off our pending (Not Rewarded ) tab. This happens if we open the cover photos for others offers...whether or not we click to engage the offer. It pushed offers that we are working on currently further down the list...until it ends up falling off. I wish this could be fixed that the Not Rewarded tab would ONLY include the offers that we have clicked to engage the working link.
    Last night I reach the offer goal on a game - it did not issue a reward immediately, however it had fallen off the list and I unable to submit a request to customer service. I have searched everywhere online for an alternate way to contact you. This effort was fruitless, so I must file this formal complaint. Maybe you can make the Not Rewarded tab longer, listing a larger quantity. When double currency sales occur, this problem hinders us from doing a large amount of offers because we all know that almost everything requires us to prove our completion of offers to you. So if this is the current atmosphere in which you are going to operate, you should make suitable allowances for us to see your services as a value worth doing.
    What are we to do in this circumstance?
    P. S. Why is it that you do not publicly state how many tickets are allowed to be submitted within a certain amount of time? I know of hundreds of people who get flagged for sending in 3 within 24 hours. What is the threshold so we can be assured that you will not deny products and services that we have paid for?

    Add your opinion

      By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

      We are here to help

      • 16 years' experience in successful complaint resolution
      • Each complaint is handled individually by highly qualified experts
      • Honest and unbiased reviews
      • Last but not least, all our services are absolutely free

      TapJoy — design home; scam reward system

      I have been completing offers left and right on design home... Every time I complete a substantial offer I am...

      TapJoy — tapjoy scam! tp points not awarded for lordsmobile

      I've only used TapJoy through playing the Toreba crane game app. One of the higher offers is to download the...

      TapJoytapjoy offers in partnership with covet fashion.

      I have completed 12 offers through tapjoy in return for Covet ingame diamonds (currency) but with only 4 of these offers have I actually received the promised diamonds. I have emailed countless times proof and chased up my tickets yet received no response at all. There is no other contact information available which works, getting in touch with them is next to impossible.

      Add your opinion

        By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

        TapJoydesign home

        Hallo, i need help with KOBO eBook store offer for free diamonds. I create an account, order 2 ebooks worth 15, 58$ in two separate orders because there were no Add to cart option. Offer instructions was to order ebook(s) worth 15$ or more and check out. I couldn't check out and didn't get my reward od 27520 diamonds for Design Home game. I hope you can help me get my reward.
        My email: cerkez.[protected]@gmail.com

        Thanks in advance!

        Irena Čerkez

        design home
        design home
        design home

        Add your opinion

          By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

          TapJoy — cybridb series ikemen sengoku

          3 days ago an email was sent to a customer service rep regarding a coin offer. I was to download a b / R Live...

          TapJoy — offer wall

          I completed a tapjoy offer for World War rising, and for several days, I did not receive a reward. The...

          TapJoy — not providing rewards after completing offers

          At first I received some rewards from TapJoy using the offers found in the game Avakin Life, but now they...

          TapJoy — tapjoy review denied

          hello I am aalia. i play avakin life and i downloaded an offer from tapjoy which was world war rising. offer...

          The complaint has been investigated and
          resolved to the customer's satisfaction
          Resolved
          TapJoy — tapjoy & covet fashion/ reward for completed offer on wallpics not honored

          I made an order on WallPics on Oct 31th to earn 15360 Diamonds on Covet Fashion online game. I already...

          TapJoy — reviewed and denied for coin master

          I installed coin master app and reached level 2 Village but it has been reviewed and denied for mulitple...

          TapJoy — lords mobile tp points offer

          Good Afternoon, A few days ago i started the Lords Mobile offer for free Toreba points. I have since...

          TapJoytapsportsbaseball2018

          I have used and compleated multiple offers on the offerwall and the status of the offers say that I have already been rewarded but I have not recieved any currency at all and this has happened on multiple offers. I spent a lot of time and money to compleate these said offers just for the currency"GOLD".I also tried to submit request telling them it does say rewared even though there never has been any rewards and they send a email back every time thats says that I have already been rewarded for the offer. Please help me with this issue. All I want is what I have earned completing the offers in question.Thank You;
          Nick Warren TSB NICKNAME IS DRCLEANUP. MEMBER OF FRIAR FAITHFUL CLUB

          Add your opinion

            By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

            TapJoy — gold rewards on tap sports baseball

            I have 3 unresolved cases in varying states at the moment. All of which have not fulfilled the promise of...

            TapJoydiamonds not received completing task on design home

            I completed the task 'reach level 31 on gummy drop' for 5160 diamonds. There was an issue and the diamoinds werent rewarded. I sent help request with snapshots of the screen provided but my diamond claim was denied. This is very diappointing as i enjoyed this game and had intentions of keeping on this device. I have attached screenshots. The email reference is : Tapjoy Request [Case [protected]]- Reach Level 31 in Gummy Drop! : ref:_00D30pf03._5001B1F0LmK:ref

            diamonds not received completing task on design home
            diamonds not received completing task on design home
            diamonds not received completing task on design home

            Add your opinion

              By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

              TapJoyoffers

              I had completed an offer reach citadel level 10 and kept my game firmly in my phone for them too respond a week later saying I had used vpn and altered my device Id despite sending them proof with my mail with their case Id and my citadel open but no response got ripped out of 6 days of work. This has left me very distraught and reluctant to do another offer as they have threatened to terminate my account

              Add your opinion

                By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions