Synergy Home’s earns a 1.0-star rating from 0 reviews and 2 complaints, showing that the majority of homeowners are dissatisfied with energy solutions.
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We moved into a new house what had a geothermal unit installed by Synergy
We moved into a new house what had a geothermal unit installed by Synergy. We called them about the water temperature problem but it's still not fixed after 7 months. The people they send are nice but don't know what the previous person did. They scheduled a "specialist" but the Synergy employees didn't know about it. We paid for a solar panel last year but it's not installed yet. I told them 7 months is too long to fix the problem. They took our payment but didn't fix the water temperature or install the solar panel.
Synergy Home put in 30 solar panels on our roof on May 27
Synergy Home put in 30 solar panels on our roof on May 27. But on July 12, three panels were only producing half of what they should have been. We told Synergy about the problem, but it took a lot of emails to get them to fix it. They didn't respond very quickly and the work they did wasn't very good. Finally, on January 12, they came back to fix the installation problems and check for warranty issues. They also got the required licenses and inspections. As of March 8, most of the issues were taken care of, but we're not sure about the warranty fixes. Synergy Home doesn't seem to have good supervision over their crews and they don't fix problems very well. We're still waiting for them to replace the three panels that need it. We were going to hire them for another job, but we're not sure now.
Is Synergy Home Legit?
Synergy Home earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Synergy Home. The company provides a physical address, phone number, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Mysynergyhome.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Mysynergyhome.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
However ComplaintsBoard has detected that:
- Synergy Home protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The website belonging to Synergy Home has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
Overview of Synergy Home complaint handling
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Synergy Home Contacts
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Synergy Home phone numbers+1 (859) 687-0553+1 (859) 687-0553Click up if you have successfully reached Synergy Home by calling +1 (859) 687-0553 phone number 0 0 users reported that they have successfully reached Synergy Home by calling +1 (859) 687-0553 phone number Click down if you have unsuccessfully reached Synergy Home by calling +1 (859) 687-0553 phone number 0 0 users reported that they have UNsuccessfully reached Synergy Home by calling +1 (859) 687-0553 phone number
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Synergy Home emailsinfo@mysynergyhome.com95%Confidence score: 95%Support
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Synergy Home address801 Winchester Rd STE 200, Lexington, Kentucky, 40505-3730, United States
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Synergy Home social media
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 10, 2025
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