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CB Airlines and Air Travel Swoop Page 2
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Swoop

www.flyswoop.com

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Swoop My daughter and I were due to fly with Swoop on March 19th, but plans changed.

My daughter and I were due to fly on Thursday March 19th with Swoop. Anticipating the closure of borders due to Covid-19, I preemptively changed our flight to October. Despite multiple attempts, I couldn't reach Swoop by phone and had to change the flights online, incurring fees of $500 on March 13th. Shortly after, Swoop allowed customers to change flights without fees due to the pandemic. When I called to request a refund for the charges, a supervisor named Dan sympathized but refused to issue a refund or credit. Given that non-essential travel was banned and we couldn't have flown as Canadian citizens, I believe a refund is justified and that the policy should apply to my situation as well.

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  1. Swoop Contacts

  2. Swoop phone numbers
    +1 (587) 441-1001
    +1 (587) 441-1001
    Click up if you have successfully reached Swoop by calling +1 (587) 441-1001 phone number 0 0 users reported that they have successfully reached Swoop by calling +1 (587) 441-1001 phone number Click down if you have unsuccessfully reached Swoop by calling +1 (587) 441-1001 phone number 0 0 users reported that they have UNsuccessfully reached Swoop by calling +1 (587) 441-1001 phone number
  3. Swoop address
    330 4311 12 St NE, Calgary, Alberta, T2E 4P9, Canada
  4. Swoop social media
  5. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 20, 2025
Swoop Category
Swoop is ranked 119 among 221 companies in the Airlines and Air Travel category
#117 Kuwait Airways Kuwait Airways #118 Asia Miles Asia Miles #119 Swoop Swoop #120 Skylux Travel Skylux Travel #121 PLAY airlines PLAY airlines

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