Menu
Ann-Louise Jewellers
Ann-Louise Jewellers Customer Service Phone, Email, Contacts

Ann-Louise Jewellers
reviews and complaints

annlouise.ca
annlouise.ca

Learn how the rating is calculated

1.0 1 Review 1 Complaint
Verified
The authenticity of the customer service contact information for Ann-Louise Jewellers has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Ann-Louise Jewellers complaints 1

ComplaintsBoard
C
7:08 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Ann-Louise Jewellers swarovski pair of kingfishers on metal tree branch

This item was purchased at the above store in summer 2015. Not long after buying it we noticed that the birds were loose on the branch, so took it back to the store to ask if there was anything that could be done to secure the birds more . The store shipped it back to Swarovski in Vancouver at our expense ($25) and it was away for weeks, though it was a busy time being near Christmas of 2016. Eventually the product was returned and the birds were slightly more secure, though we were still concerned, handling the item as little as possible and with care.
However, not long afterwards one of the birds fell off the branch completely, landing on the mantlepiece but the impact of that was that the branch and the other bird fell to the floor, resulting in its beak being broken off completely and in more than one piece. Once again I returned to Anne Louise in Kelowna and asked them to send the item to Vancouver for repair, once again paying the $ 25 shipping fee. Again the item was away for several weeks came back unrepaired with the comment "no further action". This was an $800 item, and we believe it was faulty from the get go. Interestingly, the design of this piece has now been changed leading me to wonder if there were problems with the original design.
We were offered no apology or compensation from either Anne Louise or Swarovski, which is disappointing as well as surprising.
We look forward to hearing from you soon.
I gave the original receipt, and boxed item.

Read full review of Ann-Louise Jewellers
Hide full review

Is Ann-Louise Jewellers legit?

Our verdict: Ann-Louise Jewellers's operations, reviewed by Complaints Board, reveal a mostly legit stature albeit not without reservations. This assessment encourages users to navigate Ann-Louise Jewellers's offerings with a discerning eye, especially scrutinizing the fine print and any user feedback closely.

Ann-Louise Jewellers earns 67% level of Trustworthiness

Good Credibility Notice: Ann-Louise Jewellers rated around 67% by Complaints Board. Generally safe, but exercise caution in information sharing.

We found clear and detailed contact information for Ann-Louise Jewellers. The company provides a physical address, phone number, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Ann-Louise Jewellers has registered the domain name for annlouise.ca for more than one year, which may indicate stability and longevity.

Annlouise.ca has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Annlouise.ca you are considering visiting, which is associated with Ann-Louise Jewellers, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Several mixed reviews for Ann-Louise Jewellers have been found on various review sites. While some customers have had positive experiences with the company, others have reported issues with their products or customer service. It's important to read and consider a variety of reviews before making a decision to purchase from this website.

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

However ComplaintsBoard has detected that:

  • Website's registrar is popular among scammers, it means that a significant number of scammers have used that registrar to register domain names for their fraudulent websites. This can indicate that the registrar has lax verification processes, making it easier for scammers to register domains without providing accurate information.
  • Annlouise.ca has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The annlouise.ca may offer a niche product or service that is only of interest to a smaller audience.
  • Ann-Louise Jewellers protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • We conducted a search on social media and found several negative reviews related to Ann-Louise Jewellers. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

Overview of Ann-Louise Jewellers complaint handling

Ann-Louise Jewellers reviews first appeared on Complaints Board on May 8, 2017. The latest review swarovski pair of kingfishers on metal tree branch was posted on May 8, 2017. Ann-Louise Jewellers has an average consumer rating of 1 stars from 1 reviews. Ann-Louise Jewellers has resolved 0 complaints.
Ratings on other sites
Trustpilot
Trustpilot
3.2
1 review
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Ann-Louise Jewellers contacts

  2. Ann-Louise Jewellers phone numbers
    +1 (604) 669-1433
    +1 (604) 669-1433
    Click up if you have successfully reached Ann-Louise Jewellers by calling +1 (604) 669-1433 phone number 0 0 users reported that they have successfully reached Ann-Louise Jewellers by calling +1 (604) 669-1433 phone number Click up if you have UNsuccessfully reached Ann-Louise Jewellers by calling +1 (604) 669-1433 phone number 0 0 users reported that they have UNsuccessfully reached Ann-Louise Jewellers by calling +1 (604) 669-1433 phone number
  3. Ann-Louise Jewellers emails
  4. Ann-Louise Jewellers address
    #D011A - 701 West Georgia Street, Vancouver, British Columbia, V7Y1E4, Canada
  5. Ann-Louise Jewellers social media
Ann-Louise Jewellers Category
Ann-Louise Jewellers is related to the Jewelry and Watches category.

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.