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FILE A COMPLAINT
Kids & Baby Early Moments Customer Service File a complaint

SVK Disney Books — being charged for subscription that was canceled

B
This review was posted by
a verified customer
Verified customer Review updated:

I am being charged for a subscription or something. I did that buy three books for $1 and that was it now I'm being charged almost $22 and I didn't want nor did I subscribe to more. Now it's taking money from my account away from money needed this week for bills please let me know how I can get my money back. It's pending in my account right now and I would like to keep my money and not pay for something I had no idea was happening thank you

being charged for subscription that was canceled

  • Updated by Ivetters · Oct 19, 2018

    This sems to be a great deal but it was just a thief. None has the authorization to use a visa with out permition.

Read 34 comments

More SVK Disney Books Complaints & Reviews

Responses

  • Ab
    Abigail McCleary Jan 06, 2021
    This comment was posted by
    a verified customer
    Verified customer

    I am having the same problem. I have been charged twice. Both charges were $23.75 and I did the purchase three books for $1. I did not subscribe to anything and am furious that this is now taking $58 out of my bank account for only buying three books for $1. I wish for my money returned to me, how do I go about this refund?

    Reply
    0 Votes
  • Ka
    Kailey Ouellette Dec 05, 2020
    This comment was posted by
    a verified customer
    Verified customer

    I need my money back and why it take my money. Can u get my money back and off my name list please

    Comments

    Reply
    0 Votes
  • Cy
    Cynthia zink Sep 06, 2020

    I ordered one book I did a survey the book I got was was for one Dollar now for some damn reason there changing me 21 $ when I never asked for a membership

    Reply
    0 Votes
  • Ca
    Carl Gabriel Jun 01, 2020
    This comment was posted by
    a verified customer
    Verified customer

    I can’t understand Why we charge money in my card every week that’s really I buy for 1 dallars but I see we charge 23.42 I want my money back.

    Comments

    Reply
    0 Votes
  • Ta
    TammyMarcus Feb 01, 2020
    This comment was posted by
    a verified customer
    Verified customer

    Ordered the 4 books for $1.00 and got charged 23.00 for the books 2 weeks later i dont want the books. I need my 22.00 refunded

    Reply
    0 Votes
  • Si
    Sierra Franklin Nov 05, 2019
    This comment was posted by
    a verified customer
    Verified customer

    I was online doing a survey and bought four books for a $1 and it takes money off my card every month I didn't sign up for subscription and I would like if you'll will please refund my $21 dollar back to my account please and I would like if you'll cancel that account please

    Reply
    -1 Votes
  • So
    Son Trinh Nov 01, 2019

    I’m cancel longtime ago, but they didn’t stop get money from my account. They changed many times. I want my money back or report this.

    Comments
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    Reply
    0 Votes
  • Un
    Unicqua Hodge Oct 09, 2019
    This comment was posted by
    a verified customer
    Verified customer

    I want my money back or I will report this to the police this is not fair u are stealing from family with kids I only paid for the $1 deal now I'm getting charged $23 for something I didnt sign up for

    Reply
    1 Votes
  • Sh
    Shekinah Sanders Sep 28, 2019
    This comment was posted by
    a verified customer
    Verified customer

    They shouldn't be charging 25 dollars to anyone's account. People do not sign up to pay that much for books nowadays. They won't let me cancel the subscription manually. I would like to cancel my subscription, permanently.

    Reply
    0 Votes
  • Ge
    Gemma Ruelas Aug 07, 2019

    Yo pague 4libros por 1 dolar y me estan cobrando una suscripción que yo no hice y estan tomando dinero de mi cuenta y tengo emergencias y biles que pagar me tomaron $23.87 y asi sean 1 o 2 dlls no tienen porque hacerlo si tu no diste autorización quiero mi dinero para atras gracias

    Comments

    Reply
    0 Votes
  • Ja
    James edward clark Aug 05, 2019
    This comment was posted by
    a verified customer
    Verified customer

    So I did this thing for a 1, 000 gift card and I paid the $1.00 for 4 books and today it charged me 23.90 I didn't order nothing else

    Reply
    0 Votes
  • Sv
    Svk disney books Jul 22, 2019

    No quiero que me estén cobrando algo que no quiero ni he autorizado

    Comments

    Reply
    0 Votes
  • Gl
    Glenda Castro May 15, 2019
    This comment was posted by
    a verified customer
    Verified customer

    Quiero que me devuelvan mi dinero en mi cuenta. No le di ningún permiso para que usted tome mi dinero. Contáctame en [email protected] gmail.com. Ahora

    Reply
    0 Votes
  • Br
    Brianna Valle Apr 15, 2019
    This comment was posted by
    a verified customer
    Verified customer

    I older book for 1$ then yesterday they took $21.96 out my account without permission so I need there number so.my money can be returned to me.

    Reply
    0 Votes
  • Ch
    Chelle henderson Jan 27, 2019
    This comment was posted by
    a verified customer
    Verified customer

    I just had this happen to me today got charged almost 25 dollars and I didnt sign for anything or subscribe to anything either I would like my money back and to be taken off of it immediately. You can reach me at my email [email protected]

    Reply
    0 Votes
  • Vi
    Vic4712 Jan 22, 2019

    I have paid $1 for 4 books and just had $23 come out of my account I don't know how to contact them to get this to stop I did not agree to this and it's illegal and called stealing!

    Reply
    0 Votes
  • Ba
    Badnaa Onkh Jan 19, 2019
    This comment was posted by
    a verified customer
    Verified customer

    I want my money back. I asked only one time. But you charge every month 18 dollar from my account. Please cancel it and send my money back and I will send you back the books

    Reply
    0 Votes
  • Ma
    MagalyRuiz Jan 08, 2019

    I can't believe they put you in a subscription automatically!!
    I had to get a new debit card thinking someone hacked into it.
    this is crazy!
    I hope I get my money back
    I'm disappointed.

    Reply
    0 Votes
  • Ra
    Rachel Lyn Flowers Dec 14, 2018
    This comment was posted by
    a verified customer
    Verified customer

    i bought 3 books from them a few weeks ago and the same thing has happened to me...how do i cancel a subscription i never even had nor wanted and how do i get my money back this is a load of Bull...honestly thought this was gonna be a one time thing but apparently not.

    Reply
    0 Votes
  • Mo
    Mommytoadi Dec 13, 2018

    I only wanted the forst 4 books for a dollar now they keep taking more out of my account when i didnt give permission to take it and i never even ordered more books. I want it to stop and i want my money back. I dont want all there books that i didnt want. I shouldnt have to pay for 23 dollars worth of books when i never eanted them to begin with.

    Reply
    0 Votes
  • Li
    lindad0372 Oct 30, 2018

    Everyone, contact Early Moments. You can cancel your subscription. I just did.

    Like all of you, I paid the $1.00 for 4 books, and they charged me an additional $21.95, for 4 more books. I googled SVK Disney Books and Early Moments kept popping up. Turns out they are the ones behind SVK Disney Books. I called their customer service number. They did ask for an account number, but I didn't have one (because I never got an invoice). I gave them my home address and they verified my name and email address. The customer service rep told me that once you signed up for the 4 books for the $1.00 you are subscribed to received their books and therefore, they will take the money out the account. However, they will continue sending books.

    Here is Early Moments telephone number, physical address and email address:

    email address: [email protected]

    telephone: [protected] (open from 9:00AM to 6:00PM EST). if you live in Canada, the telephone number is [protected]

    Mailing Address: Early Moments, 934 Plaza Drive, Montoursville, PA [protected]

    Reply
    -2 Votes
  • Aa
    aaabcdj7 Oct 27, 2018
    This comment was posted by
    a verified customer
    Verified customer

    They but my account in the hole $56 and now I can't pay my bills they took $21 i need that money very bad they didn't send me anything no text or email I want my money back

    Reply
    0 Votes
  • Jo
    Joselyn Sweet Jul 27, 2019
    This comment was posted by
    a verified customer
    Verified customer

    @aaabcdj7 money is being taking out of my account also sometimes its 10$ and some change a few days after that its 26$ and some change and other times it will be 21$ and some change I need that money for my bills not something im not getting I want my money back

    Reply
    0 Votes
  • Iv
    Ivetters Oct 27, 2018
    This comment was posted by
    a verified customer
    Verified customer

    I was pnline and was asked to answer a survey. Then it said I was going to be charged only $1.00 for three disney books. And know I have been charged $22.00 from my visa card that I did not authorized any subscription. I can't afford this and not interested on any montly subscription. I need my mpney back.

    Reply
    0 Votes
  • To
    Tony Bowen Oct 18, 2018
    This comment was posted by
    a verified customer
    Verified customer

    Took money 22.00 dollars I want my money back was not expecting it

    Reply
    2 Votes
  • Co
    Cody Michael Huntley Oct 16, 2018
    This comment was posted by
    a verified customer
    Verified customer

    call early moments cust. service [protected] i just took care of mine hope this helps

    Reply
    -1 Votes
  • Ky
    Kyanna reyes Oct 13, 2018
    This comment was posted by
    a verified customer
    Verified customer

    I want my money back on my account I did not give any permission for you to take my money. Reach me at [email protected] Now

    Reply
    -1 Votes
  • Di
    Disto Oct 02, 2018

    Same thing happend here I’m paying 21$! For what I never signed up for a subcription I want my money back !! I thought it was a cool website to get some books for my kids so there not allways on there tablet I got 4 books for 4 dollars and there was no shipment cost so I was sold and now I’m checking my bank account and you are taking money from me that I don’t even know off or even approve off I saw nowhere on the website about any subscriptions I picked out books and checked out I am infurated I have bills to pay mouths to feed can I please have my money back !

    Reply
    0 Votes
  • Tu
    Tusmia Binta Bashar Sep 18, 2018
    This comment was posted by
    a verified customer
    Verified customer

    Plz i want my money back

    Reply
    0 Votes
  • De
    Debra Armas Sep 11, 2018
    This comment was posted by
    a verified customer
    Verified customer

    You have entered my name in some type of subscription to Disney books did not subscribe and you were taking money out of my bank account I have to tell you to put my money back on my account Debra armas [protected] call me at your earliest convenience and let's get this taken care of thank you have a blessed day

    Reply
    -5 Votes
  • Em
    Emma Roundy Jan 08, 2019
    This comment was posted by
    a verified customer
    Verified customer

    @Disto I want my money back as well i have not subscribed to any of the things that had said we need that money...

    Reply
    -2 Votes
  • Di
    Disto Oct 02, 2018

    @Debra Armas Did you get your money back ?

    Reply
    -9 Votes
  • Bo
    Bossbeauty Aug 18, 2018
    This comment was posted by
    a verified customer
    Verified customer

    Same here, happened to me aswell the 22 dollars is pending in my account... Weeks later after they took the dollar out for the 4 disney books i received... Any word about getting your money back?

    Reply
    -10 Votes
  • Co
    Courtney Doss Aug 17, 2018

    Hey this is happening to me to and I need all my money for bills how can I make sure I get my money back

    Reply
    0 Votes
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