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Kids & Baby Early Moments Customer Service being charged for subscription that was canceled

SVK Disney Books — being charged for subscription that was canceled

1
B Aug 16, 2018 Review updated:

I am being charged for a subscription or something. I did that buy three books for $1 and that was it now I'm being charged almost $22 and I didn't want nor did I subscribe to more. Now it's taking money from my account away from money needed this week for bills please let me know how I can get my money back. It's pending in my account right now and I would like to keep my money and not pay for something I had no idea was happening thank you

being charged for subscription that was canceled

  • Updated by Ivetters · Oct 19, 2018

    This sems to be a great deal but it was just a thief. None has the authorization to use a visa with out permition.

Read 30 comments

More SVK Disney Books Complaints & Reviews

Responses

  • Co
    Courtney Doss Aug 17, 2018

    Hey this is happening to me to and I need all my money for bills how can I make sure I get my money back

    Reply
    3 Votes
  • Bo
    Bossbeauty Aug 18, 2018

    Same here, happened to me aswell the 22 dollars is pending in my account... Weeks later after they took the dollar out for the 4 disney books i received... Any word about getting your money back?

    Reply
    0 Votes
  • De
    Debra Armas Sep 11, 2018

    You have entered my name in some type of subscription to Disney books did not subscribe and you were taking money out of my bank account I have to tell you to put my money back on my account Debra armas 239-896-3543 call me at your earliest convenience and let's get this taken care of thank you have a blessed day

    Reply
    -2 Votes
  • Di
    Disto Oct 02, 2018

    @Debra Armas Did you get your money back ?

    Reply
    -1 Votes
  • Em
    Emma Roundy Jan 08, 2019

    @Disto I want my money back as well i have not subscribed to any of the things that had said we need that money...

    Reply
    1 Votes
  • Tu
    Tusmia Binta Bashar Sep 18, 2018

    Plz i want my money back

    Reply
    0 Votes
  • Di
    Disto Oct 02, 2018

    Same thing happend here I’m paying 21$! For what I never signed up for a subcription I want my money back !! I thought it was a cool website to get some books for my kids so there not allways on there tablet I got 4 books for 4 dollars and there was no shipment cost so I was sold and now I’m checking my bank account and you are taking money from me that I don’t even know off or even approve off I saw nowhere on the website about any subscriptions I picked out books and checked out I am infurated I have bills to pay mouths to feed can I please have my money back !

    Reply
    1 Votes
  • Ky
    Kyanna reyes Oct 13, 2018

    I want my money back on my account I did not give any permission for you to take my money. Reach me at [email protected] Now

    Reply
    0 Votes
  • Co
    Cody Michael Huntley Oct 16, 2018

    call early moments cust. service 1-800-353-3140 i just took care of mine hope this helps

    Reply
    0 Votes
  • To
    Tony Bowen Oct 18, 2018

    Took money 22.00 dollars I want my money back was not expecting it

    Reply
    1 Votes
  • Iv
    Ivetters Oct 27, 2018

    I was pnline and was asked to answer a survey. Then it said I was going to be charged only $1.00 for three disney books. And know I have been charged $22.00 from my visa card that I did not authorized any subscription. I can't afford this and not interested on any montly subscription. I need my mpney back.

    Reply
    0 Votes
  • Aa
    aaabcdj7 Oct 27, 2018

    They but my account in the hole $56 and now I can't pay my bills they took $21 i need that money very bad they didn't send me anything no text or email I want my money back

    Reply
    0 Votes
  • Jo
    Joselyn Sweet Jul 27, 2019

    @aaabcdj7 money is being taking out of my account also sometimes its 10$ and some change a few days after that its 26$ and some change and other times it will be 21$ and some change I need that money for my bills not something im not getting I want my money back

    Reply
    0 Votes
  • Li
    lindad0372 Oct 30, 2018

    Everyone, contact Early Moments. You can cancel your subscription. I just did.

    Like all of you, I paid the $1.00 for 4 books, and they charged me an additional $21.95, for 4 more books. I googled SVK Disney Books and Early Moments kept popping up. Turns out they are the ones behind SVK Disney Books. I called their customer service number. They did ask for an account number, but I didn't have one (because I never got an invoice). I gave them my home address and they verified my name and email address. The customer service rep told me that once you signed up for the 4 books for the $1.00 you are subscribed to received their books and therefore, they will take the money out the account. However, they will continue sending books.

    Here is Early Moments telephone number, physical address and email address:

    email address: [email protected]

    telephone: 800-353-3140 (open from 9:00AM to 6:00PM EST). if you live in Canada, the telephone number is 800-675-6995

    Mailing Address: Early Moments, 934 Plaza Drive, Montoursville, PA 17754-2400

    Reply
    1 Votes
  • Mo
    Mommytoadi Dec 13, 2018

    I only wanted the forst 4 books for a dollar now they keep taking more out of my account when i didnt give permission to take it and i never even ordered more books. I want it to stop and i want my money back. I dont want all there books that i didnt want. I shouldnt have to pay for 23 dollars worth of books when i never eanted them to begin with.

    Reply
    0 Votes
  • Ra
    Rachel Lyn Flowers Dec 14, 2018

    i bought 3 books from them a few weeks ago and the same thing has happened to me...how do i cancel a subscription i never even had nor wanted and how do i get my money back this is a load of Bull...honestly thought this was gonna be a one time thing but apparently not.

    Reply
    0 Votes
  • Ma
    MagalyRuiz Jan 08, 2019

    I can't believe they put you in a subscription automatically!!
    I had to get a new debit card thinking someone hacked into it.
    this is crazy!
    I hope I get my money back
    I'm disappointed.

    Reply
    1 Votes
  • Ba
    Badnaa Onkh Jan 19, 2019

    I want my money back. I asked only one time. But you charge every month 18 dollar from my account. Please cancel it and send my money back and I will send you back the books

    Reply
    0 Votes
  • Vi
    Vic4712 Jan 22, 2019

    I have paid $1 for 4 books and just had $23 come out of my account I don't know how to contact them to get this to stop I did not agree to this and it's illegal and called stealing!

    Reply
    0 Votes
  • Ch
    Chelle henderson Jan 27, 2019

    I just had this happen to me today got charged almost 25 dollars and I didnt sign for anything or subscribe to anything either I would like my money back and to be taken off of it immediately. You can reach me at my email [email protected]

    Reply
    0 Votes
  • Br
    Brianna Valle Apr 15, 2019

    I older book for 1$ then yesterday they took $21.96 out my account without permission so I need there number so.my money can be returned to me.

    Reply
    0 Votes
  • Gl
    Glenda Castro May 15, 2019

    Quiero que me devuelvan mi dinero en mi cuenta. No le di ningún permiso para que usted tome mi dinero. Contáctame en [email protected] gmail.com. Ahora

    Reply
    0 Votes
  • Sv
    Svk disney books Jul 22, 2019

    No quiero que me estén cobrando algo que no quiero ni he autorizado

    Reply
    0 Votes
  • Ja
    James edward clark Aug 05, 2019

    So I did this thing for a 1, 000 gift card and I paid the $1.00 for 4 books and today it charged me 23.90 I didn't order nothing else

    Reply
    0 Votes
  • Ge
    Gemma Ruelas Aug 07, 2019

    Yo pague 4libros por 1 dolar y me estan cobrando una suscripción que yo no hice y estan tomando dinero de mi cuenta y tengo emergencias y biles que pagar me tomaron $23.87 y asi sean 1 o 2 dlls no tienen porque hacerlo si tu no diste autorización quiero mi dinero para atras gracias

    Reply
    0 Votes
  • Sh
    Shekinah Sanders Sep 28, 2019

    They shouldn't be charging 25 dollars to anyone's account. People do not sign up to pay that much for books nowadays. They won't let me cancel the subscription manually. I would like to cancel my subscription, permanently.

    Reply
    0 Votes
  • Un
    Unicqua Hodge Oct 09, 2019

    I want my money back or I will report this to the police this is not fair u are stealing from family with kids I only paid for the $1 deal now I'm getting charged $23 for something I didnt sign up for

    Reply
    0 Votes
  • So
    Son Trinh Nov 01, 2019

    I’m cancel longtime ago, but they didn’t stop get money from my account. They changed many times. I want my money back or report this.

    Reply
    0 Votes
  • Si
    Sierra Franklin Nov 05, 2019

    I was online doing a survey and bought four books for a $1 and it takes money off my card every month I didn't sign up for subscription and I would like if you'll will please refund my $21 dollar back to my account please and I would like if you'll cancel that account please

    Reply
    0 Votes
  • Ta
    TammyMarcus Feb 01, 2020

    Ordered the 4 books for $1.00 and got charged 23.00 for the books 2 weeks later i dont want the books. I need my 22.00 refunded

    Reply
    0 Votes

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