| 1800 353 3140(United States) | 5 6 |
| 1800 675 6995(Canada) | 0 1 |
| Mon | 9:00 AM - 6:00 PM |
| Tue | 9:00 AM - 6:00 PM |
| Wed | 9:00 AM - 6:00 PM |
| Thu | 9:00 AM - 6:00 PM |
| Fri | 9:00 AM - 6:00 PM |
| Sat | Closed |
| Sun | Closed |
I didnot apply for a subscription, but keep getting emails about payment attempts not successful, I emailed asking what are they trying to charge me for and what is this company. Not resposes was given and the emails stopped so did the charges then I got an envelope today about books i did...
This is my 3rd try trying to cancel the Disney Books. Are you really SO big that you need to hire an outside company to do your canceling- yet can't allow people to cancel on the phone unless during YOUR business hrs? Also since I've cancelled twice, & you've continued sending, by taking...
I was charged for a subscription that I did not make I have not received no books I don't even have kids, o would like to be reimbursed immediately, , please contact me immediately I have read some other complaints about false subscriptions, it's not right taking people's money like that I...
Hi! My name is Deanna Hall i keep receiving at the client message from my bank card stating that how old dr. Seuss books for being subscribed to y'all Club. I was trying to see if I can get that subscription to getting off cuz I know that I didn't make no account with y'all for money to be...
I check my account and notice a i was charge 21.96 for 3 books. I very upset because most company sent out a notice about the amount due. Reminding you never recieved anything. Go to the website i see that it was being prepared for package so i go and stop for 3 months. I email the company...
I like your books, and my kids love them too. but I really don't like the way you do business, and the way you handle cancellations. Using cheap first shipment to get customers and hope them don't know whey already subscript to monthly shipment, or hope them forget to cancel or at least at...
I have canceled my early moments account and I was charged on 02/26/19 for books I did not ask for. I found this out after looking through my bank history when I came across this issue. I canceled my early moments account because I could not afford it anymore. I do hope this issue i...
I do not want to receive any more books. I cancelled my subscription about 2 months ago, and I'm still receiving books. I have not opened the two shipments I received, and I would like to know if I can return them to you. With iPads and internet, my grandchildren are not interested in...
I ordered 1 set of the Disney Wonderful World readers. I have been sent 2 sets now and charged $21. for each set on my PayPal account. I will not pay for any other sets sent and charged to my PayPal account. The books were very nice and the kids like them but I won't order again if this i...
They are scam artists!!! The receptionist was very rude. They said that if a website promoted wrong information especially price wise... That business is held responsible. I told her first of all I am the customer. Your company (early moments) should be behind that company that is falsely...
I too was one that paid 3.99 for 3 books for my Great Granddaughter they arrived we were very pleased. However a week later 3 more books arrived without my knowing why. And my bank card was debited 14.44 I tried calling to get these books stopped but received a message to go online to...
I was actually a subscriber for over a year and a half; initially you would receive emails with what package was next (which helped remind you that books were coming) and you could go in and modify if you wanted the package of books or if you wanted to skip the shipment. Regardless of the...
I received a set of unsolicited books. Please cancel my subscription. Originally, I wanted the books for great grand children. I cancelled before because my children live out of town. I donated the books to a children's medical facility. The books are fine and I know they will be enjoyed...
Startina business relationship by abusing people with mice-type terms of service subscription authorizations which require a phone to be used to cancel and then never answering the necessary phone call? This company is NOT to be trusted for any reason unless you dig frustrating overcharge...
This company has the worst customer service ever. I ordered 1 book from them and they signed me up on a continuing book subscription without my knowledge or authorization. They charged my debit card for another set of books. I called them to get a refund of the amount they charged behind...
BEWARE future shoppers this company will take your hard earned money but won't deliver your books and they will hang up on you if you try to resolve this over the phone. I wish there was an option to choose 0 star because this does not deserve any positive rating at all. I am absolutely DISGUSTED...
This company is shady! only putting the membership information in the terms and conditions. That information should be in plain sight! charging peoples credit cards more than once unless they actually know about it is shady! I would like the refund of my $21 bucks that I did not authorize...
I already contacted company thru email, and still no response 4 days later!! I ordered the 3 books for $3 and you get a backpack and sticker activity book as well with 3 books for $3 free shipping!!! So recieved the books but no backpack and no sticker activity book even though it shows on...
My name is Ta'Nea Johnson. I purchased some books (8/2018) from early moments and no where in the ordering process did it show that I would have to sign up for a subscription. Had I known this information, I would have never purchased these books. Even the email that was sent, confirming...
7/05 trans date 7/8 post date mcc code: 5968 R# 249064181860572706344806 SVK Dr. Seuss Books $18.96 I did not make this purchase and will not pay this amount I have not receipt on file what was even charged to my acct. I have tried calling the phone number and no answer I order Dr. Seu...
Ordered one book for my granddaughter - wothout warning was inundated with shipment after shipment of Dr Seuss books and alphabet and number books with invoices all marked PAID and my credit card number on them. I never ordered those books! I gave the books to my granddaughter anyway, but...
I used a coupon I got from Motherhood Maternity, it was for 5 books for $5.95. I ordered them and got the 5 books and was charged the initial $5.95. Now I was charged again for $18.96 because I guess it automatically enrolled me in a subscription! I didn't read that anywhere on the page!...
This is very annoy that your sending books without any notice of payment made, shipment. it charged me THREE times during the time I was on vacation!!! Also one of the shipment was lost because I never know the existence. And there is no way to delete my credit card information from my...
Signed up for a promo as well as a subscription. After 3 weeks I emailed to find out if my books have been shipped and where my tracking number was. Received an email a couple days later that due to demand & it being Dr. Suess month, there is a delay & my books would be sent the following...
I ordered a deal for 3 books with some stickers and a growth chart for only $3.99 however nowhere was it made clear that one order meant my information would be saved and automatically signed up for a monthly subscription... I ordered on march 4th and didn't receive my package until april...
Complete scam. Do not purchase unless you actually want a subscription. Received an ad through Motherhood Maternity for 5 Dr. Seuss books for a promotional price. The ad clearly stated "no ongoing commitments" and "cancel anytime". We ordered through the website, including some extra books for a...
These people give u 5 free books, followed by signing you up secretly for an extra subscription. Ontop of the dr suess. So. I call and cancel my account. A month later. They charge me 26 and 29 dollars. Out of nowhere. I call and cancel again. 'oh sorry the second part of your account...
First off I order 4 book for $1 and never received them and today I was charge $21.96 for an account I didn't even made so I would like my money to be refunded because what y'all did was very bogus and when I order the book it never said anything about being a subscription account so I...
I was ordering the book for $1 off of a survey to apply for a reward card and it took that off and now it has charged me $29.95 and I didn't order another set of books? I would like to be refunded of this because I never received the first book in the first place and now I'm being charged...
They charged me the dollar for the four books. And, then it said at the end of checkout they didn't even accept the payment to use a credit or debit. I was using a prepaid card that had my income tax money on it. So, after saying they didn't accept my card. I exit out the page...
I cancelled my subscription (after I found out there was a subscription) and I still got charged $41; I didn't even get any books other than the promotion books that I already paid for. I got a letter in the mail a couple days ago saying I was being sent to collections for failure to pay...
Bought 5 books for 3.95, no where at all was there mention of a subscription, was charged 21.95 on my account today 1 month after the first purchase, don't expect to see what I was charged for and am furious, tried to cancel subscription but don't have the account number because who keep...
I just ordered the 5 books for $3.95 promotion from an ad on FB and unfortunately didn't see all of the complaints about unauthorized charges/ unauthorized membership enrollment. I DO NOT authorize this company to make any additional charges on my account, so if any further charges appear...
About A Month Or So Ago I Was Doing A Survey To Get A Gift Card One Of The Options Was To Purchase That's When I Purchased Get 4 Books For 1$ For My Grandson. And They Charged Me Twice. $4.99 I Have No Understanding Of Why They Took Double The Price And As Of Today I Never Recieved Any Of...
I was scrolling through Facebook & did an online survey which then directed me to your website... the offer was 4 dr Seuss books for $1! Not 5, 6, 7$! I want to unsubscribe or whatever so that my card isn't charged anymore and I want my money back? Why does this seem to be a recurring...
I did the survey for Wal-Mart gift card did the add for the book club it asked for my card info put it in got charged and yet it said on the sight it was denied so I tried again and was charged again for the $1 but on the sight again said it was a prepaid card and it couldn't take it and...
i find it funny that everyone seems to be saying the same thing that im about to say. i was subscribed to a service i didnt even choose to subscribe for and am now getting charged money for books i didnt even buy or choose to buy. I did the 1$ for four books payment and saw nowhere at all...
I signed up for 5.95 Subscription was very happy with my order came in timely fashion my 6 year old loves the books however they have charged my card without authorization and now telling me I must pay to cancel out the subscription I will advise others not to purchase from this company...
I'm trying to cancel my order to Early moments. The number they give to cancel is the wrong number I tried to call it 3 times and there was this girl on the phone talking about telling me the balance on a gift card. My grandson love the books but I'm on disability and i can't afford to buy...
Hi, I saw the advertise on the Facebook since I am a new mom I'm excited to buy a books for my daughter, and it's on very cheap price 5books for $3.95 plus free shipping ( first time ordering online books ) so I gave it a try.. After I ordered I saw this automatic membership/subscription...
