SUBMIT A COMPLAINT

Suzuki Motor CorporationI am complaining about radar break support (rbs) of suzuki vitara allgrip december 2018

1
B Oct 08, 2019

Dear Sir, My name is Salih Bülent Alten (one of Suzuki Customer)
Good day. I bought e Suzuki Vitara All Grip in a year of 2018, December 31th in Ankara, Turkey from Tecimeroglu Co.
I have no problem with Tecimeroglu Co. but I have still suffered from RBS system of the car. The RBS system has been damaged approximately 5 months ago. During driving in the city, it is completely or frequently out of order, and when driving in inter cities road it does not work time to time. We were in the car in September 15th, 2019 in Mediterranean coast of Turkey in single (one way road). I tried to pass the car which was in front of me when the car connected cruise control system as you know it is connected with RBS system. Then The RBS system has suddenly disabled, then cruise control system has suddenly disabled, we were in big trouble with the car which was coming to us. We lucky ride out an accident.
I several time visited the company to change the system with new one. But unfortunately I am still waiting for new RBS system for 5 months. Why? Suzuki is very big global company and The company could not solve my problem even though there was five months. I am not happy. I hope you will answer me asap with solution.
Thank you

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