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Suzuki Motor Corporation Customer Care Service

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Complaints125
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Resolved1

Suzuki Motor Corporation

300, Takatsuka-cho, Minami-ku
Hamamatsu City
Japan - 432-8611

Customer Support Phone Numbers

1800 777 088(Australia) 3 0
8800 444 4220(Russia) 1 0
1800 102 1800(India) 3 4
1800 6950(Vietnam) 1 0
+81 120 402 253(Japan) 6 3
+1 714 572 1490(United States) 2 0
+44 808 501 1959(United Kingdom) 2 0
+353 16 193 671(Ireland) 1 0
+64 63 491 222(New Zealand) 1 0
+43 662 2155(Austria) 1 0
+420 221 586 654(Czech Republic) 2 0
+33 134 821 400(France) 2 0
+49 62 515 700(Germany) 1 0
+39 800 452 625(Italy) 1 0
+31 800 478 9854(Netherlands) 1 1
+48 223 294 100(Poland) 3 0
+351 308 804 166(Portugal) 1 1
+34 902 108 274(Spain) 1 0
+90 850 266 0795(Turkey) 1 1
+86 400 068 0660(China) 1 0
+62 800 110 0800(Indonesia) 2 0
+92 213 473 0333(Pakistan) 5 2
+63 24 625 000(Philippines) 3 0
+966 800 2440233(Saudi Arabia) 1 0
+65 66 311 118(Singapore) 2 0
+27 861 511 111(South Africa) 1 0
+82 15 775 881(South Korea) 1 0
+94 117 609 609(Sri Lanka) 2 1
+886 800 098 345(Taiwan) 1 0
+66 23 203 644(Thailand) 1 0
+54 810 555 3200(Argentina) 1 0
+55 800 770 3380(Brazil) 1 0
+56 600 600 0080(Chile) 1 0
United States
P.O. BOX 1100, Brea, CA 92822

Canada
360 Saunders Road, Barrie, Ontario , L4N 9Y2

United Kingdom & Ireland
Steinbeck Crescent, Snelshall West, Milton Keynes, Buckinghamshire, MK4 4AE

Australia
97 - 105 Cherry Lane, Laverton North 3026

New Zealand
1 Heads Road, Wanganui 4500

Austria
Münchner Bundesstraße 160, A-5020 Salzburg

Belgium
Satenrozen 8, 2550 Kontich

Czech Republic
U Průhonu 1079/40, 170 00 Praha 7

France
8 Avenue des Frères Lumière - 78190 Trappes

Germany
Suzuki-Allee 7, 64625 Bensheim

Poland
ul. Połczyńska 10, 01-378 Warsaw

Spain
C/ Carlos Sainz, 35 Polígono "Ciudad del Automóvil" 28914 Leganés, Madrid

Indonesia
Jl. Tarum Barat, Jatimulya, Tambun, Bekasi 17510, Indonesia

Singapore
10 Chang Charn Road №01-00, Link (THM) Building, Singapore 159639

Sri Lanka
№ 445, Baudhaloka Mawatha, Colombo 08, Sri Lanka

Vietnam
2 Pho Quang Street, Ward 2, Tan Binh District, Ho Chi Minh City
Plus

Suzuki Motor Corporation Complaints & Reviews

Suzuki Motor Corporation / suzuki motor sales/ suzuki jimny

Ma
Jun 23, 2019

I am one of the many hopefuls in the Philippines aspiring to acquire the all new suzuki jimny 2019. It is for this reason that I placed a reservation for the amount of 10, 000 pesos during the first quarter of the year. The sales person told me that the units will be available by the 3rd...

Suzuki Motor Corporation / service call

Bo
Jun 16, 2019

Hello my name is Boaz Dorani and I have a gsxs 750 motorcycle the year of production 2017, motorcycle number 1249131, the motorcycle I bought on 29.11.18 The license is valid until 4.6.19  I went to renew the car license on May 31, 1919, and I could not because they told me when the motorcycle had...

Suzuki Motor Corporation / service

Ma
May 27, 2019

Dear Sir/Madam I am writing to you to complain about Suzuki Jordan. I bought a new Suzuki car from the company in Jordan about 8 months ago. After a short period it turns out that there is a voice in Gear box. When I went to the maintenance center of Suzki they told me I should switch part...

Suzuki Motor Corporation / product and service for vitara glx 2016

Mi
May 25, 2019

To whom it may concern I faced last week an issue in my vitara GLX 2016; bought from Suzuki Beirut. The issue was with the car's vitesse cooler;and the oil was mixed with the water and so the car's temperature was so high. I did the service in Suzuki garage; and they changed several...

Suzuki Motor Corporation / lack of credibility, customer’s manipulation and their disrespect to customers.

He
May 22, 2019

Dear Sir/Madam I am writing to you to complain about Suzuki Egypt lack of credibility, customer's manipulation and their disrespect to customers. We are a LLC company called HealthTopia located in Egypt. 3 weeks back we contacted the sales office in Suzuki Egypt (Modern Motors), we called...

Suzuki Motor Corporation / transmission for sx4 awd

Cl
May 21, 2019

I have a 2012 Suzuki SX4 all-wheel drive crossover that we cannot find a viable transmission for I would like to have my money back for this car since you sold me a 2012 and then left the United States. My name is Clifton Sanders I'm from West Virginia my phone number is 304-369-5671. Thi...

Suzuki Motor Corporation / suzuki ignis

Sa
May 20, 2019

Hi I am Sandeep Singh from Ludhiana, Punjab i have Suzuki Ignis PB10GF4217 Zeta Patrol I am totally disappointed with the air conditioner of this car. I notify about this to the salesman on the next day of purchase of this car. Secondly, the front screen glass was replaced from the workshop...

Suzuki Motor Corporation / wagon r fz safety package - 2018 june - belt adjuster issue

Wr
May 17, 2019

I imported the above-said model car from a Japanese Importer on brand new condition (Odometer reading at the time of receiving was 10km). After running around 5000km and having the second service done, unusual noise came from the engine bay and when it was checked with a technician he said...

Suzuki Motor Corporation / customer service

Di
May 10, 2019

Hello, I want to make a complain because the customer service attention at the suzuki store in Heredia, Costa Rica is awful. I came asking for information about the new jimny and the person from the store told me to take a look at the car by myself because it was open and never came to help...

Suzuki Motor Corporation / suzuki maruti maintenance

Ab
May 10, 2019

Hello, This is Mohamed, The car is Suzuki maruti 2011. My email is mohamed.abdelkhaleq@gmail.com I sent it for the usual maintenance to Modern Motors suzuki Egypt, and when I wemt to take the car I asked them to check for the motor oil. And they found it very few (After I asked them to check...

Suzuki Motor Corporation / daytime running lights (drls)

Ma
May 05, 2019

I have a 2019 Suzuki S Cross, the highest line car. I find that I do not have DRLs when starting or running the car, only when I turn on the headlamps, the the dash lights go dim. While at the dealership all other cars they had them working. I was told by the lead mechanic that only the...

Suzuki Motor Corporation / suzuki cross automatic gearbox number plate fp176kb

Mi
Apr 28, 2019

Dead Sir/Madam. My name is Michelino Marucci and I live Italy. I am an invalid person because I had my left leg amputated in 2017. I purchased a brand new Suzuki Cross 05 June 2018 from Cardillo srl dealer Benevento Italy. A problem occured with the automatic transmission electronic gear shift...

Suzuki Motor Corporation / service

Sh
Apr 27, 2019

i have baught a scooty from your dealer. hereby i am informing you about the fraud done with me, my loan a/c no is tcftw0386000010376731 which is disbursed on 27/04/2019 of rs 64500/- instead of rs. 60272/- which i have applied as per invoice provided to me from mr. deepak vashisht, g d...

Suzuki Motor Corporation / motorcycle regulator/rectifier units rs21 designed to fail.

Pe
Apr 26, 2019

Have done a autopsy of broken R/R unit fitted to Suzuki. Failure of this unit possibly cascades into failure of stator and ignition unit as well. This is a clear example of "designed to fail" . Components on the regulator board are just missing for 1 phase completely. BS21 dual pack...

Suzuki Motor Corporation / suzuki every (2015) amt (triptronic) unit

Sm
Apr 22, 2019

My Suzuki Every (2015) is broken due to gear box AMT (Triptronic) failure. I have not done even 6000km. Part details are :TR:845173288B1 Type :R03 P/N:23100-64PE3. This part is not available anywhere in Sri Lanka. I have heard that this is a common issue with this model. Are you in a...

Suzuki Motor Corporation / vstrom 1000 dl 2013

Mi
Apr 17, 2019

Hi. I do by a dl1000 in venezuela in 2013 and try to imported to usa. usa customs ask me for a certification from manufacturer that the engine complains with epa enviroment regulation. from suzuki usa do not find help. could you please help me to ride my bike again as if suzuki do not...

Suzuki Motor Corporation / power steering recall

Ja
Apr 01, 2019

Hello, I was recently sent a recall for a part in my 2006 Suzuki XL7. I made an appointment, took off work, and drove 3 hours to have my vehicle serviced. When I arrived I was told that because my part was metal and not plastic that the part did not need to be replaced, however, nowhere in...

Suzuki Motor Corporation / warranty for suzuki crossover

Ab
Mar 31, 2019

Greetings, I am in very advanced negotiations stage for the purchase of the Suzuki Crossover year 2014 According to an article from May 2018 in view of the problems that exist in the continuous chalk of this vehicle, the manufacturer Suzuki World, gives a warranty of 10 years for the...

Suzuki Motor Corporation / ignis vehicle

Mar 26, 2019

Dear Suzuki representative, My name is Shlomo Geva I am from Israel. I'd decide lately to purchase one of Suzuki viecle - the IGNIS. The Israeli official firm who sales that car, assemble a multimedia system, using a local company. This new product demands of reasmbled some original parts in the...

Suzuki Motor Corporation / poor service by suzuki dealership, islamabad

Dr
Mar 20, 2019

My brand new Vitara 2017, had an accident in June last year. Front headlights, grill and bumper were changed at the dealership, paid by my insurance company. The service technician did not put back the dust covers behind the head lights. This negligence lead to dust ant moisture ingress in...

Suzuki Motor Corporation / I am complaining about not receiving items that I purchased on october 4, 2018 and have not received the items from your corporation.

Me
Mar 19, 2019

My name is Boris Ford. I purchased4 rolls of wheel tape (68251-48G00-ETB) for my Suzuki motorcycle M109R on October 4, 2018 and have not received it yet. I have called Crossbay Suzuki for the last 6 months inquiring about my parts. Crossbay Honda Suzuki can not explain to me why it'...

Suzuki Motor Corporation / repair work on 2014 suzuki dl1000a from an accident

Da
Mar 16, 2019

I had an accident in October, it is finally finished, however, I drove it at night the first day I got it back and the head lights, which had to be replaced, were not aimed, they were pointed high, blinding oncoming traffic, the driving lights were not the same as I had originally, mine...

Suzuki Motor Corporation / I am complaining about cracked head in 2009 vitara

Ch
Mar 04, 2019

My dauther purchased the said second hand Suzuki Viatara about 12mths ago as her first car. She was looking for a reliable car for general travel but also for travel to University. Turns out this vehicle wasn't the right choice as the head cracked and this caused the engine to over...

Suzuki Motor Corporation / I am complaining about not receiving items that I purchased on october 4, 2018 and have not received the items from your corporation.

Bo
Feb 23, 2019

On October 4, 2018 I purchased 4 Wheel Tape (68251-48G00-ETB) for my 2014 Suzuki M109R Boss at Crossbay Honda Suzuki and have not received them. According to Crossbay only 1 tape came in and the rest are on back order. For the last 6 months I have been inquiring about when I will receive...

Suzuki Motor Corporation / suzuki swift engine fault

Us
Feb 21, 2019

I bought a suzuki swift in November 2018 in Pakistan. The engine of this new car developed a fault after only 5, 000 km. Apparently the car engine had this fault to begin with. Now for the last week the car is at at suzuki workshop in Lahore, (Suzuki Master Motor Engineers) where after...

Suzuki Motor Corporation / car equipment

Se
Feb 07, 2019

I bought a brand new Suzuki Vitara GLX on 2 Jan 2019 in Pendik Istanbul Turkey. After they delivered the car, when i was driving home I noticed there was something wrong with the Multimedia device and Radar System was out of order. Issues were obvious. The next day I went to the sale...

Suzuki Motor Corporation / 250 hp outboard engines

Da
Jan 30, 2019

Because your Service is so bad in Dubai And I believe your technicians are all not very well trained, they are late on appointment or don't show up at all. It's the last time That me or one of family will buy a Suzuki engine. To have happy customers in the UAE you should maybe consider to spend a...

Suzuki Motor Corporation Jordan / our dealer in jordan

Om
Jan 19, 2019

Hi . My name is omar, i tried to many times to bay a suzuki car from the jordanian dealer but the prices is tripled from the price in the Japanese market, like the jimnny in japan is about 9000 JD but in jordan is about 20000 JD, we "as a jordanian people" trust in suzuki and love it but...

Suzuki Motor Corporation / wagon r stingray car issue - adjuster issue (they said)

Nu
Jan 18, 2019

I have brought a wagon r stingray car 2018 model one in march 2018 & it was brand new even though it categorized as recondition (it's odometer just had 24 km when i received it ). Now the odometer reading is 16400 Km & recently i felt this small noise which get louder when accelerating (at...

Suzuki Motor Corporation / suzuki scross 2015

Ai
Jan 15, 2019

March 2016, At Suzuki Tijuana, Mexico I acquired a Suzuki S-cross 2015 (1 year used) with extended warranty. All services are being performed in time and manner.in the first months I had to change the battery. Then the battery and master warning lights turned on. I take the car to the...

Suzuki Motor Corporation / motorcycle

Zv
Jan 02, 2019

At the beginning of August 2018 I purchased a motorcycle in 2017 Which is still under warranty a week ago, I bought new tires for the motorcycle During the installation of the tires showed me the mechanic having a rusty part This is a part that has a chrome coating and should not rust. I...

Suzuki Motor Corporation / maruti suzuki s cross vehicle quality

Pr
Dec 24, 2018

To SUZUKI Motors, Complaint from Goa, India Maruti SCross ALPHA GA03Y2762 Chassis no MA3FNEB1S00171099 Engine no D13A 5541681 Nexablue Stargaze Booked on 28 nov 2017 at NEXA Margao (authorised dealer in GOA Chowgule Industries) Local Road Transport Authority (RTO) inspected on 20 nov 2017...

Suzuki Motor Corporation / india new maruti scross supplies with defect

Ch
Dec 22, 2018

Defective Scross supplies on 28 nov 2018 car No GJ23CA5073 with so many spot on car, To remove spot changed left door with lower model door, Bonnet changed, whole roof repainted, without customer permissions now refuse to refund, Destroying suzuki reputation with low grade products kindly...

Suzuki Motor Corporation / 2017 suzuki swift gl navi

Am
Dec 18, 2018

I have had my car for over a year now and every time I wash my car I notice more and more paint missing on my car although they look like stone chips.. I have had 3 cars before this and never had a problem with paint chipping I'll give an example :- my old car somebody open their car door...

Suzuki Motor Corporation Philippines / bumper and left front tire

Re
Dec 09, 2018

Dir/Madam: Due to untoward road incident last September 2018, my Suzuki Celerio which was purchased in August 2018 was damaged and it has greatly affected the bumper and the left front tire of which I surrendered the car the Suzuki Branch where I bought for repair. Until now, the part...

Suzuki Motor Corporation / malfunction of the radar brake support on the vitara

St
Dec 03, 2018

Dear Sir, I purchased a new Suzuki Vitara 7 months ago, on 22/5/2018 to be exact. I have choosen your firm because it was and still is, one of the major car makers in the World, also because I use a 4stroke 140 outboard for the past 10 years with no complaints so far. I am facing a...

Suzuki Motor Corporation / service

Sa
Nov 28, 2018

Hi, This is regarding the first service that I had with you guys which was such a horrible experience as a customer and has led to a huge dissatisfaction as a customer's point of view. The Job Card number for my access 125 with chassis number MB8DP11AKJ8A08158 is JC/3081. At the time of...

Suzuki Motor Corporation / bearings of front wheels of wagon r

Ro
Nov 19, 2018

I came to Punjab Suzuki motors in Lahore Pakistan for change of front wheel bearings of my Suzuki wagon r, model December 2016 today at 19-11-2018. My car is well in warranty which expires at 5-12-2018. But they have refused saying that wheel bearing warranty is not of two years but of one...

Suzuki Motor Corporation / suzuki wagon r pakistani

Ba
Nov 07, 2018

I was visited Suzuki Motors for my warrenty claim regarding denting painting and i am not satisfied wiht my work beacuse the color of my body and my rear and front bumper is different after completion of work also back headlight was not fitted properply. Many times i repeated my one other...

Suzuki Motor Corporation / question for radioactivity in the suzuki cars

Vo
Nov 04, 2018

Dear Sir / Madam, I am writing to you to raise an issue about radioactivity in the MADE IN JAPAN Suzuki Vehicles Dear Sir, I am sending this message from Greece (Europe). I am interested in buying an ignis new car. Before I make my order I would like you to inform me about an issue...