Sutherland GLobal ServicesUnsolicited/Illegal Sales Tactics

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This review was posted by
a verified customer
Verified customer

I received a call from someone in India representing this company. They try to create a perception that they are a division of Dell, which is not true. The person on the phone told me that they detected one of my computers had multiple viruses and spyware. I cut him off, and said that told him I knew he was reading a script. He denied that. I told him he was lying about the state of our computers, and he denied that as well. What he did not know is that our company runs Macs, not Dells. He was selling Dell service. I hung up on him, and almost immediately received an email from an account manager for their company. I explained the same things to her, and she became rude in her response. I asked that she not contact me again, and told her that I was reporting her company for violation of the Federal Do Not Call Act, and she encouraged me to do so.

If you do a simple search, this company is riddled with problems internally and externally. I would advise against doing any business with them.

Responses

  • No
    nooneknowsme2017 Oct 20, 2017

    Someone might be pretending to be from that company, if you are well aware of scam callers they sometimes pretend to be from Microsoft, Dell as well as the IRS and that some Russian Hacker is hacking into your computer. Sutherland is a legitimate company they do not call customers, customers call them. Do your research before yapping. https://www.sutherlandglobal.com/about-us

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