Sunwing Travel Groupair flight

V Nov 26, 2017

We (Valerie Stoneman and Susan Fallowfield) flew out of Hamilton Ontario flight WG474 booking #9448951 on Nov.10/17. Ten minutes into the flight we were told it was being diverted to Toronto for repairs for tail shear, which is pilot error. We left Toronto over five hours after we were to land in Punt Cana. This caused us mental distress, interruption and delay of vacation. At the Majestic Mirage we did not receive a room with two beds and a pool view as requested. Because of our late arrival we accepted the room but were not comfortable for two people expecting separate bed. We feel a $15 food voucher as compensation is upsetting.

Post your comment