Sun Communities review: Flooding

I reside at Flamingo Lakes Resort in Jacksonville, Florida. I am writing to formally address an ongoing issue that I have attempted to resolve through the management office on several occasions, but unfortunately, the matter remains unresolved.

The primary concern is the persistent flooding on my lot whenever it rains. Initially, I spoke with the grounds maintenance employee and asked if the area could be leveled with fill dirt to prevent water from accumulating. He advised me that I would need to report the issue to the office, which I have done multiple times.

Despite my repeated reports, the flooding problem has not been addressed. My lot is the only one in this area that consistently floods because it sits lower than the surrounding lots. As a result, standing water accumulates after every rainfall, creating an ongoing inconvenience.

Additionally, my neighbor informed me that she previously occupied this same location (Lot #11) and experienced the same flooding issue. Rather than correcting the problem, management moved her to Lot #10, leaving the unresolved issue for the next tenant. Unfortunately, I am now experiencing the same situation.

I respectfully request that this matter be resolved as soon as possible. The solution appears to be straightforward: adding fill dirt to level the lot so that water can drain properly and no longer accumulate after rainfall.

If this issue cannot be resolved in a timely manner, I will have no choice but to submit my notice to vacate and allow the next tenant to face the same unresolved problem. I sincerely hope this can be addressed so that I may continue enjoying my residence at Flamingo Lakes Resort.

Thank you for your time and prompt attention to this matter. I look forward to your response and a satisfactory resolution.