Stouffer's’s earns a 1.3-star rating from 8 reviews and 25 complaints, showing that the majority of frozen meal enthusiasts are dissatisfied with culinary selections.
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creamed chipped beef
I don't know if it's because of your new packaging or what, but the taste is awful. I had to throw away the first one I made and am not even going to make this one, but I am going to just throw it away. It says it is the same great recipe, but it is not. I used to love it and am extremely disappointed.
I bought this product a Meijers Food Store in Highland, IN sometime between September and October of 2023.
Bar code: [protected]
10018 Proof of Purchase: [protected] Q 14:08 EST.11374 VAY 2024
Distributed by Nestle USA, Inc., Solon, OH 44139 USA
Desired outcome: I would like a refund for both, but I do not have my receipt.
Chicken parmesan large family size
Just a heads-up about one of your products. My son and I purchased a Chicken Parmesan Family size frozen dinner, and I have NEVER had such a bad experience with any Stouffer product as was this one.
The spaghetti was mushy, sauce had no flavor, and the chicken was rubbery. Product NO: [protected] purchased at WalMart. I certainly will never purchase or recommend this product to anyone I know. Thank you for your time.
Paula Dunlap
paula.[protected]@yahoo.com
Desired outcome: Nothing really just a heads-up about a bad product.
stouffers large meatloaf
I do not drive I only order through Walmart because of my food card and insurance card for about the 3 4 months I have not been able to get the large meatloaf 2 slice with potatoes every other meal is available except this one did you stop sending or making this product because I'm tired of having to cancel orders and waiting to re=order but it never is in stock.
Desired outcome: want my meatloaf
Salisbury Steak with Macaroni and Cheese
After opening the box, I noticed a piece of plastic sealed into the macaroni and cheese section of the meal. Upon closer inspection, I noticed that the Salisbury Steak compartment had a hole the same size and shape as the piece of plastic tray embedded in the mac and cheese section.
Purchased at King Soopers 32nd and Youngfield Ave Wheat Ridge CO.
I no longer have the packaging with the codes imprinted on box.
Desired outcome: Refund or coupons
Salisbury steak
When opening the meal package, I noticed a chunk of plastic sealed in with the macaroni and cheese. Upon further investigation the plastic tray was completely sealed with the film. Plastic tray container broken, and obvious where the sealed chunk of plastic originated from. No damage to box.
Package markings [protected] Q EST 1137A 14:59 Jan 2025
I disposed of the meal.
Desired outcome: Response and free coupon
Product was sealed when opened. Chunk of plastic from tray packaging SEALED inside under film in the macaroni and cheese. Large hole in tray when piece should have been. No damage to outside packaging.
I furnished all information from packaging with original complaint, on September 8,2023
Overview of Stouffer's complaint handling
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Stouffer's Contacts
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Stouffer's phone numbers+1 (800) 225-1180+1 (800) 225-1180Click up if you have successfully reached Stouffer's by calling +1 (800) 225-1180 phone number 0 0 users reported that they have successfully reached Stouffer's by calling +1 (800) 225-1180 phone number Click down if you have unsuccessfully reached Stouffer's by calling +1 (800) 225-1180 phone number 0 0 users reported that they have UNsuccessfully reached Stouffer's by calling +1 (800) 225-1180 phone number
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Stouffer's social media
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Their new recipe is watered down and tasteless. Until they change it back and acknowledge their mistake, I won't be buying this again.