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I mother open and account with the insurance years ago and was paying her bill throught Jcpenney. When her bill being to double and could not keep up with the charges. We discovered that some had open three more accounts. We called Jcpenney and they had nothing to say. The first lady stating that the insurance was to pay off bills if she lost her job and provided a number to contact Stonebridge. We call Stonebridge and was given two options one was to take a six month pay off or have them to listen to a tape. The account was open since 2009 and it is 2011. To agree on something like that is ridiculous. Insurance is suppose to help people not hurt.
have been trying to pay my bill, We have always made our payment over the phone to J C Penny, but they keep rejecting my check ? Could you please get in touch with me [protected] .
My credit card was charged with an insurance premium out of the blue. I never ordered it not did I sign anything. It was a complete ripoff. When I called the company I was upset and told the customer service rep to just be honest and admit what they did. He got rude with me and told me to be honest about ordering it, which I never did. One of the sales people evidently just signed me up without authorization. Then the rep cancelled the policy and hung up on me. He didn't credit my account so I had to call back to get my account credited. I have shred my credit card and will probably not shop at JCP again because of this. Complete ripoff!