The complaint has been investigated and resolved to the customer’s satisfaction.
We utilized their non-contract service, just dial this number and get a low rate of 8.9 cents per minute. We did and received charges on our house phone bill of 89 cents for the first minute, and 30 cents per additional minute. This company has addresses in at least Maryland and Texas. Join the movement, contact the Attorney Generals in these states and demand an investigation. The web sites are:
https://www.oag.state.tx.us/forms/cpd/form.php
http://www.oag.state.md.us/Consumer/complaint.htm
Good luck.
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
2 comments
This is a fraudulent company. They raised their minimum monthly usage charge from some $3/month to some $8/month, without any advance notification. No one answers their listsed phone numberws. The same voicemail message answers, no matter which one of their listed numbers you dial. They do not answer emails. They do not answer written communications. I wanted to cancel my service. Eventually, I fired this company, after paying them $19.00 which I honestly and firmly believe I did not owe them. Startec -- a fraud.
I had problems with Startec Global at the time of settlement of the final bill - I was overcharged and had to exchange several emails with customer service till the issue was settled to my satisfaction. I submitted a complaint to the FCC (http://esupport.fcc.gov/complaints.htm).