St John’s earns a 1.0-star rating from 1 reviews and 1 complaints, showing that the majority of luxury fashion shoppers are dissatisfied with their high-end knitwear and apparel.
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No price adjustment for 60% reduction within weeks of full price purchase
I am a long time St. John customer, but after my recent experience I will never shop St. John again and I encourage others to do the same. When I bought a dress in July of this year to wear to a September wedding, I asked if the dress might go on sale since I didn’t need it for 2 mos and was told no. A few weeks later, it was reduced by $1,000 and there was no one in a position of authority who would return my phone calls about a price adjustment. If there was even the possibility the price would drop, I would have waited. It is outside their unreasonable 14 day policy, but, under the circumstances, some accommodation should have been made.
Recommendation: Never to buy St. John knits. They are highly overpriced, overrated and there is no customer service whatsoever.
St John Complaints 1
Dangerous chemical used
Bought a St. John's Leopard Dress at Nordstrom's on 7/31/2023 for a wedding and reception on 9/9/2023. Did not wear the dress until the event. At the church and then reception I started to have pain and itching. When I got home I took off the dress and I had extensive painful/itchy rashes where the dress was exposed to skin. Arms, upper legs, back and...
Is St John Legit?
St John earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Stjohnknits.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Stjohnknits.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
We looked up St John and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
Stjohnknits.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- A user on Complaintsboards.com notes that they were interested in purchasing a product from St John, but after conducting a search on multiple review sites, they were unable to find any reviews or feedback. The user advises others to be wary of the company's lack of online presence and to consider alternative options.
Overview of St John complaint handling
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St John Contacts
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St John phone numbers+1 (877) 750-1171+1 (877) 750-1171Click up if you have successfully reached St John by calling +1 (877) 750-1171 phone number 0 0 users reported that they have successfully reached St John by calling +1 (877) 750-1171 phone number Click down if you have unsuccessfully reached St John by calling +1 (877) 750-1171 phone number 0 0 users reported that they have UNsuccessfully reached St John by calling +1 (877) 750-1171 phone number
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St John social media
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Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 03, 2025
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