The complaint has been investigated and
resolved to the customer's satisfaction
SS Movers Starving StudentsRip Off No Insurance Paid For Damages

2005 contracted with this SS Movers In New Orleans. They came to our home with a truck that was too small.They left furniture and belongings in our home in New Orleans.They were to follow us to Colorado which they didn't .They were missing for four days and would not answer the phone en route.They finally came to town called us and kept us waiting for over two hours when they said they would be there in 20 minutes while they ate their lunch. They unloaded the truck which they had disappeared with for over four days and had destroyed over 6000 dollars of family heirlooms where they couldn't be repaired. We were told to send the photos and estimates to the Tulane office which we did by registered mail. The packaged was refused four times. We have proof of this .They did not honor their insurance agreement and we still have the photos and estimate and also claim forms. We called an attorney in New Orleans at the time but the courts were backed up for over two years with major things..We are now seeking replacement cost of 6000 dollars in compensation for our losses..Also want to make people aware that these people took advantage of a disaster not to honor their insurance commitments and they never contacted us again although we spent a year trying to get in touch with them and get our replacement monies Here it is five years later and still looking for insurance compensation .The company has refused to take our forms and photos of the damage and
the estimates..We sent registered mail over and over and they refuse it.When we have called the told us that they never got them. We have all paperwork and the courts in New Orleans have been tied up with legal
cases for years..We have filed a complaint with the BBB in New Orleans and are awaiting word..These people took advantage of a major disaster . They damaged many of our family heirlooms and also many were never delivered to us..they just went missing.. USE this company at your OWN RISK..

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions