Springrock Gutters
reviews and complaints

The workers arrived on time, 9am and were done before noon. They were polite and efficient. They were careful with my gate so the dog did not escape and made sure it was closed when they left. Cleanup was perfect. No debris left behind. If it wasn't for the new gutters you wouldn't know they'd been here. A few days after they left we had a massive rainstorm. All water was handled perfectly by the gutters. No water coming over the middle like before. I'm very happy with the company and the results of their work.

The customer service has been great! [Name of the representative] is the gentleman I have been working with so far and he has been professional in every step of the way. His presentation was outstanding, no high pressure sales, clearly explained everything and worked with me to get the best price and interest free financing. He has been very understanding about the scheduling of the job after my new roof is installed. I hope to have the new gutters installed soon and I'll be back to give a review on the installation service.

I hired Springrock based on a recommendation from a friend. I was glad she provided me with their name as I had wonderful communication and evaluation of my problem in the front of my house. The installation of the gutters and guards went flawlessly and the installer was careful of my plants, was efficient in getting the work done and did a thorough job of cleaning up after he was finished. Everything looks great, too! I am very pleased with this company and would hire them again if I ever need to address gutter problems in other areas of my house.

I was very pleased with my experience with Springrock. John, the estimator, was friendly and thorough and the crew that repaired the gutter were very professional. I had contacted two other firms in regard to my gutter repair, but they were either slow to respond or gave unreasonably high quotes. From the beginning of my dealing with Springrock I had the feeling that I could be confident that the work would be done properly and at a fair price, and that proved to be the case. I will certainly turn to Springrock for any of my future needs in that area.

So far, everything is A+, from the scheduling of the appointment/ free estimate to the visit by John, the customer service rep. John was on time, professional, very knowledgeable, not pushy or aggressive, and very thorough. He explained the entire installation process, the preparation and inspection / adjustments of our existing gutters ( if needed ) prior to the installation of the gutter guards, and was very patient in answering our question. We are very pleased to have signed a contract and look forward to continued excellent results with our project.

Springrock Gutters came out to give us an estimate. We were looking to install leaf guards. After their inspection, they told us we did not need leaf guards that a gutter tune up (re-pitch, replace missing brackets) would take care of any issues with our existing gutters. There was no high-pressure tactics. Eventually, we decided to go with new gutters in order to change the gutter color for a better match and to install larger downspouts. Springrock Gutters and their partner came and installed the gutters and downspouts and cleaned the drain lines. The gutters look great and have had no problems draining.

Waited for some heavy rains to assess the job. Gutters performed 100% as expected - no leaks or other issues. Springrock Gutters was very professional and performed the work as promised. Understand that the process of removing the old gutters is quite noisy by necessity, so don't expect anyone in the household to sleep through it :)! Price was competitive compared to other quotes,Also got the gutter guard/heater installed on a small portion of the gutters over the main entry way to combat ice dams. Fairly pricey for this option, so expecting they will do the job come next winter. Overall, highly recommended!"

SpringRock was terrific. Tyler Johnson was very patient working with me so I could get what I needed to fix the gutter. The technicians were very efficient. Even working in the rain. New gutter looks great! Very good value for the price. We will be working from SpringRock from now on. Glad I was able to find a local company that does not use subcontractors! They emphasized that the company uses their own workers. I think this is very important and is reflected in their flexibility, value, efficiency and quality. Finally, the women answering the phone were so friendly and polite. Thank you SpringRock.

When their representative came to our home he was extremely efficient. He even took a video of the gutters on our 2nd floor to show us what was up there when our addition was built about 20 years ago. The other company we had come out did not do anything to show us what they would needed to do. The quality of what we had was extremely poor in comparison to Springrock's product.We were told it would take about 4-6 weeks and they were able to do installation a little bit sooner. Their crew only took about 2 hours to complete the installation and left the area extremely clean. I would recommend them to others looking to protect their gutter systems

Working with Springrock Gutters was a very positive experience, starting with a phone call saying that they were delayed. When they arrived, they apologized for being late, then promptly went to work in a very efficient manner. Upon completion of the installation, there was no evidence that work had been done--the area around the house was spotless. I have a wooden nativity scene in the front yard and two of the pieces had fallen over. Sometime while the men were here, unbeknownst to me, one of them reinstalled the pieces in the scene. That was much appreciated. In all of our brief conversations, the worker was extremely polite and courteous. It was a job well done. S. Graudin

The team (3) that came out to install my gutters were very professional, pleasant and timely. They cleaned and removed debris (from the gutter) while they were working and after they finished. The most exciting part was the new gutters look really good. From the very beginning, they did my neighbors gutters and watching them perform her work, I took the number off the truck and gave them a call. The salesman Zeke Preedin came to my home and was super professional as well. He took pictures of what I needed done and explained the process and gave me a quote the same day. The quote was agreeable. He also followed up to be sure I was pleased with the quote and delivery time. He made it happen during the PANDEMIC.

Two guys showed up to install my gutters/soffits/fasciae, they were very professional, pleasant and timely. I thought with only 2 of them it would of taken longer but they were in and out within 4 hours. Plus they cleaned and removed debris (from the gutter) while they were working and after they finished. We're very happy with work it really looks good. From the very beginning, they did my neighbors gutters and watching them perform her work. I would also like to mention Dan Kulasik our salesman. He was a pleasure to work with and very professional and polite. He took measures of what I needed done and explained the process and gave me a quote within the same day. I was told it would happen within 3-5 weeks but it was done within 10 days. Very happy with everything!

I was impressed from the beginning when the salesman Jason came to our house to evaluate our gutter system. Unlike the representative from Lowes, Jason actually suggested ways to improve some of the more inconveniently located downspouts. Although the lead time was quite long (they are quite bust), once they finally got out here to install the gutters, it was pretty fast. They brought at least 6 people, ALOT of ladders, and knew exactly where to put everything. Keep in mind Jason was there a couple months earlier, so he must've taken very detailed notes on what we agreed on and passed that onto the workers. There were a couple of hiccups before they were able to finally come out here to install the gutters, but Springrock handled it to the best of their ability. At the end of the very happy with the quality of gutters and installation and would recommend them to everyone.