SpotHero review: Charged monthly parking by SpotHero but then fined by parking lot company saying I didnt pay!

I paid SpotHero for parking month after month, but when a dispute came up, SpotHero claimed I did not have a valid parking reservation for June. My bank statements show SpotHero charged me in April (twice), May, and June for parking payments.

I have provided proof of payment and have been trying to get this resolved since early July, but I still have not received a clear explanation of how my payments were applied. Meanwhile, a third-party parking company is attempting to charge me more than $500 in parking fines.

I am simply asking SpotHero to review all of my transactions and associated accounts and explain where my payments went. Instead, I have spent weeks trying to get answers while the fines continue to accumulate.