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Spokeo Customer Service

78
Complaints55
Pending45
Resolved42

Spokeo, Inc.

556 S. Fair Oaks Ave., № 101-179
Pasadena
California
United States - 91105

Customer Support Phone Numbers

Plus

Spokeo Complaints & Reviews

Spokeo / scamming and unauthorized charges to my card

Br
Brooke Carlson on Mar 22, 2019

Used the service one time and knew I was being charged $.95. Did not realize that getting on a site one day for $.95 would charge me for a $25 subscription that I did not even use after that first initial time. Absolute ripoff and the service was not even worth my time. Spokeo continued to...

Spokeo / unauthorized cc charges for ages

Ri
rigolet on Mar 4, 2019

I have been paying 19.90$ for months and months, and yet I had cancelled the research, just about straight away after using the service for one dollar US. I have just bumped into the fee, because I decided to look into my expenses C Card number ending 460 from France, and under the name...

Spokeo / unauthorized credit card charges

Ma
Maddie Rooker on Mar 3, 2019

Hello, I am writing to complain about being charged for $24.95 after a 7 day trial of the name search option. I literally haven't been able to log in and use this service. Every single time I try it said there was a connection time-out and to reload my request. I literally have not...

[Resolved] Spokeo / unauthorized charges

Ch
Chet Lockwood on Feb 5, 2019

I do not recall ever visiting the Spokeo cite, however, I found on a bank statement that I was charged $20 for spookeo. I googled spokeo and called them. I inquired about the charge and was told several months prior I had used their cite to look up a phone number. I disputed using their...

[Resolved] Spokeo / unauthorized charges on my card

Er
Erika Araya Carlile on Jan 3, 2019

I agreed on charging something like a dollar this one time on December and now I check my account and find out SPK Spokeo is charging me for something I didnt agree for like $25 and I haven't even been on their website since that one time. I never Ever agreed on automatic payments or...

[Resolved] Spokeo / unauthorized credit card charges

Ga
Gary Stahl on Dec 9, 2018

On November 11, 2018 I called and canceled a"Service" for Flogames (whatever that might be). The cancellation reference number is 86738688. Unfortunately I do not check credit card activity very often--I was paying $19.95 a month since November 2016. Whatever Flogames might be I have never used...

[Resolved] Spokeo / spokeo

An
Annawisch on Nov 9, 2018

I realized that I was being charged 19.95 monthly for a service I never used. At first they couldn't even find my account and told me I had no account with them with the bank info they were taking money with each month. I was only offered less then a 10% refund for the amount they took...

[Resolved] Spokeo / .95 one time charge turned into $19.99 reoccurring charge?

Ja
Jackt2552 on Oct 30, 2018

I used spokeo to confirm an address I wrote down incorrectly, a one time charge of .95 is what I paid for. I used it one time and upon reviewing my debit charges noticed a $19.99 reoccurring charge! I called and Asia was very nice on the phone but refused to credit me my $19.99. After...

[Resolved] Spokeo / phone number look up

Ma
marliesduncan on Oct 6, 2018

this site is awful. they claim to be open 24 hours yet never seem to answer my calls. i used their services ONCE and got no results, except for the information the caller ID already gave me. and now i see they have been billing me $25 a month??? not what i signed up for. i demand my money back. save yourself the stress and headache, never use this site.

[Resolved] Spokeo / charging my account for years for service I did not ask for

Ch
Christawcu on Sep 14, 2018

I pay my credit card on-line and have paperless billing. I just happened to look at recent transactions this month and noticed Spokeo has been charging me, not once, but TWICE a month for at least a year and half. One time for $9.97 and a few days later for $19.97. EVERY MONTH!!! I never...

[Resolved] Spokeo / ‘truthfinder.

Sh
Shân williams on Jul 9, 2018

Good day, Whilst I employed Spokeo for a few months and it was good thank you but I have tried to cancel my account on a few occasions now months shin but still you are making withdrawals. My Ac numbers: $13.36 24906418175 $18.93 24906418173 Please reimburse for the past three months and...

[Resolved] Spokeo / stolen card and laptop

Ja
Jade2018 on Jul 8, 2018

My card and laptop was stolen and I believe they have made a payment to spikeo? This was not me, I did not give permission and I would like my money back? As I said I did not give permission, and I will ask my bank too, as I have ordered a new card, they must of tried spokeo to see if...

[Resolved] Spokeo / I am complaining about the lack of factual statistics that you try to charge people money to get information that is wrong misleading or in accurate

Mh
Mhgfe?!’ on Jun 25, 2018

Obviously you are a large business of california but do you need to make $.95 to give someone a yellow page phone number and name? Your ad says all of these shocking records will be pulled up and all I need to do is give you $.95. You're freaking [censored] and not even a mediocre internet...

[Resolved] Spokeo / spam

He
Heather B. on Dec 21, 2017

Will ever Spokeo leave me alone or not? I never wanted to use their service, moreover, I never subscribed to them, because I had no idea about this service, however, somehow I was subscribed and now I get their emails every day stating they have some information about me; emails usually...

[Resolved] Spokeo / cancellation of service no longer wanted

He
Herbert Alfaro on Dec 20, 2017

I am offering this e-mail communication as my official request to end this service.I have instructed my credit card company to withhold further payment to you for such service.I will also forward a copy of this communique to them for their records.I am hopeful that your company will reply...

[Resolved] Spk Spokeo / unauthorized credit card charges

Re
reggie morgan on May 14, 2017

I went on the spk spokeo site and it said I had to prove I was 18 and they asked me for my credit card information to prove that I was over the age of 18 to let me on there site so I gave them my credit card details and got on the site I was on the site for not even 5 miniutes becase I did...

[Resolved] Spokeo / membership

Wi
William Clements on Apr 3, 2017

Date: 4/2/2017 Spokeo flagged my account as being in violation of their TOS, then banned me for life, all because I answered a survey question in 3 seconds without understanding it was a lifetime binding contract. Upon logging in, I presented with what I interpreted as a survey, and...

[Resolved] Spokeo.com / subscription scam

Pr
Procky on Dec 31, 2016

I required the cellphone number of an associate in an emergency situation, so I resorted to Spokeo.com. Their site offered various "introductory" programs so I selected "One Month of Service for $4.95". When I clicked to proceed, the resulting page offered only 6 months for $29.70. I...

[Resolved] Spokeo / subscription service for 6 month packages

Li
Liz Lau on Dec 29, 2016

Suscribed on Dec 26, and called DEc 29 to cancel since I did not find useful information. I asked for a 5 month reimbursement from a 6 month subscription Account Number: 99898482. They charged me $47.90 for 3 days use; and said it is a one time charge only, no partial reimbursements. I...

[Resolved] Spokeo / premium account

Jo
John on Apr 13, 2016

Joined the site and decided to subscribe. At first there was one price, but in the end they took more! Contacted Spokeo customer service and asked what was going on. They said that they gave me a premium account and that was why there was a price difference. Then I asked them why did they...