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I ordered two tables and 4 chairs from the company www.spasalon.us. They took money, but only after a week they told me that my order was unavailable. They offered to buy something similar and promised to provide discount, but it was big crap. They delivered wrong items, as well as they didn’t provide any discount. Fake. Total scam, so don’t buy from them and post comments about your experience with this company.
The representative was very helpful, friendly and knowledgeable! I am very excited to receive my spa!
I would definitely recommend ordering from Salonspa.us ! Not only were they very accommodating with my situation, but they were also pleasant and a breeze to work with. I will be a returning customer for sure.
The website was very easy to navigate . There was live customer support instantly available through pop up text that didn't interfere with navigating the website . Checkout was a breeze !The website is easy to maneuver and the customer service personnel was very helpful, pleasant and thorough . I hope to get the item prior to a week as indicated .
BUYERS BEWARE! I've order 12 spa pedicures at roughly 20K paid in full same day since I needed replacement for my salon as soon as possible. Next day, Son at Spa salon US called saying the chairs are not in stock. Asked for a refund and has been 2 weeks. Unfortunately, I have to take this matter to small claims court in order to get my money back. Please don't waste your money and time to this unethical company.
Very professional and courteous. We were very pleased with the service we were given. Nice quality equipment and good customer service. Makes ordering online quick and easy. Website was easy to navigate and made what I was looking for easy to find. Prices are great compared to other spa furniture businesses. I would highly recommend! Easy to order and see what products are available on the site.
i had the same experience with them. They told me my item was in stock then they had me jump through hoops to get the item paid. i had to get direct deposit account with b of a to be able to use echeck. finally after getting verified with bank of america and paying the rest of my invoice of 1820 they called me to tell me my item was back ordered til july but heres another item thats almost the same but you just have to pay the difference of 315 so i agreed to that because im in a bind and had placed the order alomost 3 weeks prior. so now they call me after i say yes to the 315 and they tell me that the chair has 2 options the one you want will be an extra 250 but we wil give it to you for 50 off. at this point im inraged. i have been in this business for over 30 years and i have never dealt with the biggest scammers on the planet. if you can help it dont use this company do you research first!
I am very happy with this cabinet! I bought it to go in an empty space in my newly remodeled salon. I had read several reviews that mentioned it was small--but it fit perfectly in the space I had measured it for (based on the spasalonus description). The most impressive part was the speed with which spasalonus got this item to me! Thanks spasalonus!
I think I need to tell everyone how bad Spasalonus is. I realized that Spasalonus always says yes when customer ask if they have a product in stock while the manufacture confirm that product is discontinued.
If you trust them and pay, then they will charge and inform you that the product is on back order. If you ask how long it’s on back order, Spasalonus will ask you when you expect to eceive the product. If you say 1 month, they will tell you your product is on back order in 3 months, if you say 2 months, then they will tell you 6 months.
Generally, they will try to make you tired and agree to change to another product that you don’t want to purchase at the beginning. If you want to get refund, they will say ok but they never refund your money. Can you hire a lawyer for a case with a value under $10, 000? Spasalonus know that you would not, so they try to prolong the time to refund.
The price the quality is impressive, especially since it is solid wood. And it's SOOOO easy to put together. I did have an issue that spasalonus resolved immediately. Great customer service. Overall, I was very satisfied with my purchase.
I purchased this table to be used as a rep table. It was easy to put together and the perfect size. The color is a deep espresso. I am considering putting a glass top on it, but I am waiting to see how it holds up first. Thanks, spasalon.us carrying hard to find items!
Love, love this dryer! This product was out of stock and I waited months to see if it would be restocked because I couldn't find another I liked as much. This desk is well worth the wait. The wood is smooth but brings the vintage feel/look with it. It was also fairly simple to assemble.
We love this table! Sturdy legs, perfect height, great color and finish. We even love that there is not a very big ledge or overhang running around the outside. Exactly what we were looking for. Fits 4 comfortably.
Our goal was to find a table sturdy and attractive and this table is ideal. The assembly was a snap and it was in place and functional within a few minutes of opening the box. We've spent considerable time looking for the perfect table and it was right there at spasalonus. We couldn't be more satisfied.
These chairs were exactly what I was looking for and at the best price I could find anywhere. They look like they were more expensive and the color was the same as in the photo, which was important as they needed to coordinate with the spa decor. I'd buy them again.
Got it in about 2 weeks, just in time for our first little party at home. Almost every guest commented on the SPA CHAIR, all favorable. It was the hit of the party! I think we had 7 guests on it at once, maybe 8! Yet still fits nicely in my tiny salon room. The price is great, shipped to my salon, the delivery guys were great. I am very satisfied with this purchase so far!