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Released personal data to spammers
I ordered--and received--one item from Duvetandpillowwarehouse.co.uk using the e-mail address [protected]@[mydomain] (I have my own domain name and anything addressed to [protected]@mydomain comes to my PC for filtering to various destinations). I have no complaint about the fulfillment of the order, but recently I have been deluged with spam (penny stocks, p*nis enhancement, etc.) addressed to [protected]@[mydomain] which means that either their network has been hacked, or they sold or gave away my address to spammers. I wrote to them--using their web form--detailing this problem, but received no reply. For this reason I would advise anyone and everyone not to consider dealing with this company. Please note that the outfit has just removed its web site and created a new one: they are now trading as www.soakandsleep.com . (It's the same company--SOAK & SLEEP LIMITED, 2ND FLOOR ST JAMES HOUSE, BEDFORD ROAD, GU1 4SJ, GUILDFORD. Tel [protected])
Is Soak&Sleep legit?
Soak&Sleep earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
The age of Soak&Sleep's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Soakandsleep.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Soakandsleep.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Soak&Sleep as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
Several positive reviews for Soak&Sleep have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
The Soak&Sleep website has a cookie consent banner indicating the use of cookies for data collection. Reviewing the privacy policy and terms of use is crucial to understanding how the data is used and ensuring compliance with regulations.
We looked up Soak&Sleep and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Soakandsleep.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- Soak&Sleep protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
About Soak&Sleep
Here is a comprehensive guide on how to file a complaint or review about Soak&Slepp on www.soakandsleep.com on ComplaintsBoard.com:
1. Log in or create an account:
- If you already have an account on ComplaintsBoard.com, log in using your credentials. If not, create a new account to proceed.
2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the title:
- Summarize the main issue with Soak&Slepp in the 'Complaint Title' section. Be concise but descriptive.
4. Detailing the experience:
- Provide detailed information about your experience with Soak&Slepp. Mention key areas such as transactions, the nature of the issue, steps taken to resolve it, personal impact, and the company's response.
5. Attaching supporting documents:
- Attach any relevant supporting documents that can strengthen your complaint. Avoid including sensitive personal data in these documents.
6. Filling optional fields:
- Utilize the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it. Ensure all necessary details are included.
8. Submission process:
- Click the 'Submit' button to submit your complaint or review about Soak&Slepp on www.soakandsleep.com.
9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com. Stay informed about any developments regarding your complaint.
Follow these steps to effectively file a complaint or review about Soak&Slepp on www.soakandsleep.com on ComplaintsBoard.com.
Overview of Soak&Sleep complaint handling
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Soak&Sleep contacts
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Soak&Sleep phone numbers+44 148 343 7762+44 148 343 7762Click up if you have successfully reached Soak&Sleep by calling +44 148 343 7762 phone number 0 0 users reported that they have successfully reached Soak&Sleep by calling +44 148 343 7762 phone number Click down if you have UNsuccessfully reached Soak&Sleep by calling +44 148 343 7762 phone number 0 0 users reported that they have UNsuccessfully reached Soak&Sleep by calling +44 148 343 7762 phone number01483 61661601483 616616Click up if you have successfully reached Soak&Sleep by calling 01483 616616 phone number 0 0 users reported that they have successfully reached Soak&Sleep by calling 01483 616616 phone number Click down if you have UNsuccessfully reached Soak&Sleep by calling 01483 616616 phone number 0 0 users reported that they have UNsuccessfully reached Soak&Sleep by calling 01483 616616 phone number
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Soak&Sleep emailsinfo@soakandsleep.com97%Confidence score: 97%Supporttrade@soakandsleep.com96%Confidence score: 96%wefounditcheaper@soakandsleep.com95%Confidence score: 95%
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Soak&Sleep social media
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