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SmileBox Customer Service Phone, Email, Contacts

SmileBox
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1.7 49 Reviews 41 Complaints
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SmileBox complaints 41

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6:42 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

SmileBox They absolutely would not cancel my membership until after a year and would not refund the membership

My granddaughter asked if she could purchase an e-card for her mother for only $3.99. I allowed her to do this. The card was posted and we received an email that confirmed it was posted. I saw the email, but knew it was a confirmation, so did not open right away. About two weeks later my credit card was charged $40 for an annual membership. I watched my...

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About SmileBox

Screenshot SmileBox
Smilebox offers a platform for creating personalized e-cards, invitations, slideshows, and photo albums. Users can select from various templates and add their photos and text to design custom digital creations for various occasions. The service is subscription-based, providing access to premium designs and features.
How to file a complaint about SmileBox?

Here is a guide on how to file a complaint against SmileBox on ComplaintsBoard.com:

1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account. If you don't have an account yet, create one to proceed.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue with SmileBox in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with SmileBox.
- Mention key areas of concern and any relevant transactions with the company.
- Explain the nature of the issue, steps taken to resolve it, and the company's response.
- Describe the personal impact of the issue on you.

5. Attaching supporting documents:
- Remember to attach any additional supporting documents that can strengthen your complaint. Avoid including sensitive personal data.

6. Filling optional fields:
- Use the 'Claimed Loss' field to state any financial losses.
- Utilize the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission process:
- Click the 'Submit' button to submit your complaint.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure you follow each step carefully to effectively file your complaint against SmileBox on ComplaintsBoard.com.

Overview of SmileBox complaint handling

SmileBox reviews first appeared on Complaints Board on Dec 20, 2010. The latest review Mixed Reviews Reflecting User Experiences was posted on Apr 1, 2024. The latest complaint withdrawal from my bank account was resolved on Jul 21, 2013. SmileBox has an average consumer rating of 1 stars from 49 reviews. SmileBox has resolved 2 complaints.
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  1. SmileBox contacts

  2. SmileBox phone numbers
    +1 (360) 797-5269
    +1 (360) 797-5269
    Click up if you have successfully reached SmileBox by calling +1 (360) 797-5269 phone number 0 0 users reported that they have successfully reached SmileBox by calling +1 (360) 797-5269 phone number Click down if you have UNsuccessfully reached SmileBox by calling +1 (360) 797-5269 phone number 0 0 users reported that they have UNsuccessfully reached SmileBox by calling +1 (360) 797-5269 phone number
    +1 (888) 966-9737
    +1 (888) 966-9737
    Click up if you have successfully reached SmileBox by calling +1 (888) 966-9737 phone number 0 0 users reported that they have successfully reached SmileBox by calling +1 (888) 966-9737 phone number Click down if you have UNsuccessfully reached SmileBox by calling +1 (888) 966-9737 phone number 0 0 users reported that they have UNsuccessfully reached SmileBox by calling +1 (888) 966-9737 phone number
  3. SmileBox emails
  4. SmileBox address
    15809 Bear Creek Parkway, Suite 320 P.O. Box 2425, Redmond, Washington, 98052, United States
  5. SmileBox social media
SmileBox Category
SmileBox is related to the Unauthorized Charges category.

Recent comments about SmileBox company

I was charged without authorizing.
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 unauthorized credit card charges
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