Silver Crest Labs
Reviews and Complaints

To whom it may concern

I bought a silvercrest 8liter airfryer in desember 2022,was so excited toe use the airfryer, been using it for 2 months now

And very disappointed to say that all the non stick of the drawer is coming of!

I used it plus minus 15 to 20 times in the 2 months,it's a nice product but not happy at all for the non stick service that's coming of!

Like to hear back from you,

Thank you

Shaye-lize

I purchased the Aroma diffuser on 08/09/2019 at lidl wrekenton store. I set it up and was happy with it. I unplugged it at 7pm. When I got up at 9am there was a puddle on my sideboard which must of been there for a while as it has basically ruined it. I cleaned it up and left it off then at 11am happened again. It has lifted the top layer of sideboard shown in pics I have attached. Obviously it has been leaking and faulty. It is now going to cost me to replace sideboard all because of a £14.99 diffuser. Please responde asap.

We purchased a female silver Lab puppy from Patricia, instead of having the puppy shipped to us, we actually went to their facility to make sure that it wasn't a puppy mill type of situation. When we got there Patricia's husband was out cleaning the "the puppy house" like it is not something that is normally done, but I don't know that. What I do know is that there were 4 or 5 different litters, from a couple weeks old to a couple months old. I'm not sure what makes a puppy mill but that's the feel that we got. We brought our beautiful little female puppy home and started the process of raising and training her, at 4 months of age after a walk, we noticed that she was limping and favoring her right hip. Severe dysplasia in her right hip, and moderate in her left hip. The same diagnosis from 3 different vets. All of them also agreed that it is a definitely a genetic problem. They say they have there dogs tested for this genetic problem, that is clearly a lie, and it seems we are not the only ones to experience this problem with silvercrest labs. We love our puppy, and will have her "repaired"at a considerable expense, but this doesn't need to happen with true careful testing of the parents. They have a guarantee that covers this problem, it states that if you send the puppy back they will send you a new one. And what do they do with the defective one? Put her down? Because by the time she is a year old she wont be able to walk, not to mention the attachment that we have with the puppy already. Don't do business with these people, they are not ethical breeders. Unfortunately we did.

5/26/17
I first inquired about my purchase on 2/26/17 which Patricia was very nice and informative. I then made my $250 security deposit on 3/01/2017. We discussed litters arriving around May/June. Everything was great and looking positive.

I reached out for updates on 4/12 via email and 4/14 via phone and got no response. I was concerned but figured Patricia could be out of town and would give it 2 weeks.

I called again 2x the 1st week of May before my wife and I left for our 2 week holiday and again got no response.

Once we go back I emailed on 5/23 and called several times. I was just wanting updates as I have to make travel arrangements to pick up our new family member but continued to be ignored. I am left with no choice but to call this companies BS and make a claim to my bank and get my money back.

Please do NOT waste your time with Silver Crest Labs. My wife and I were really looking forward to getting the puppy she's always.

Mike Vasquez

Patricia knew I wanted to breed and needed a good quality dog. She offered to mentor me through it. I got test results back and Jessie has Moderate Hip Dysplasia. After researching her dogs at OFFA.org, I found that she didn't have her females tested for hips and elbows. Her male was tested before the age of 24 months. There is an unfavorable preliminary. My dream shattered! After 2 years waiting, I can't breed him. He will have to be neutered. No response from her. A waste of $1, 500. Buyers... do your homework. Get her dogs AKC numbers and search them on www.offa.org and www.akc.org. She only offers a 2 year guarantee. By the time you spend the $300+ to get your dog tested, the guarantee has run out. Final testing can't be done before 24 months of age. My dog now takes a daily regiment of Glucosamine to help him through this. It is devastating. Also, she will not respond to my messages.

We TRIED to purchase a puppy from Silvercrestlabs.com and Patricia was horrible to work with. First, she was great, followed up right away and seemed very professional. That all changed once she got paid, she never returned our calls and when we finally got a hold of her she said "none of the litters had female dogs". Although unlikely, that might have been true but the story kept changing and now wont even answer her phone. I contacted PayPal but they do not cover animals...just my luck.

Long story short, STAY AWAY from silvercrestlabs.com